Avaliações (9.247)
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My business is growing and I’m expanding my investment in e-trade platforms. I’ve about $500K ready channel in Etsy, Shopify and EBay for that matter and heard that CJ is one of the best to go with for e-trade investments.
Over the last 1 month, 4 of my 7 customer orders from CJ caused my growing business serious damages because of orders hasn’t been dispatched on time, either it was of out of stock after I was given “tracking number”, or they tried to send me different product which wasn’t on the product pictures or the missing information at product page or not even responded after my several attempts.
I’m seriously unhappy with the experience and time I invested on CJ Dropshipping.
4 out of 7 means MORE than %50 of my orders are not fulfilled because of unprofessional business reasons or not solved to satisfy my needs the way I expected and I haven’t seen any attempt to kindly apologize or feel the need to correct mistakes.
It is unvlievable and I’m extremely dissatisfied due to your business solutions I’ve received from CJ over 1 month of my trial period of doing business.
How would you guys expect me to invest on doing business with you after all these?
CJ is extremely unprofessional, disrespectful and careless to its customers needs and expectations and CJ simply don’t care and not willing to handle what its customer expecting from them.
More than 50% Cancellation and Refund related disputes in 1 month proves how poorly running business CJ has that asked me to invest my money to do business with them.
Hope you find this complaint useful or send them your your supervisors if you really cares your client
Regards
"Luria XIE has really helped me out. The instructions were clear, and I knew what to do."
Krise did a wonderfull job. He is always prepared and give good guidance. This guys are amazing
Angel Li a Great Agent
Support Agent Ms. Wong did GREAT! Very quick, patient and helpful. (And knowledgeable!) She completely understood my questions and answered them very fast and well. Thanks again, Ms. Wong!
I really appreciate Roxane she was really helpful for me, provided fast answers and quote.
Thank you linda for your quick and clear answers. Thank you very much for eliminating my worries even though it was my first time studying with you.
By far one of the best apps I have ever used. One of the fastest and on-time support. Easy to use, Competitive delivery times and so many features to support your store. I highly recommend this if you are starting.
Love the App! This is a must-have for Dropshipping and honestly the customer support is just awesome! I am in contact with Tracy and everytime I have an issue, she instantly replies and she is always very helpful!
I would highly recommend this app!
CJdropshipping is a great dropshipping app. Even though it's from China mostly, they are really much faster and more reasonable. I also had a good experience with Surind through their WhatsApp support helping me fix some technical issues.
Easy to use, quick customer service. Jolie is very supportive, thank you!