CJdropshipping: Much Faster

amazing support team from Bonnie and Timothy on CJdropshipping

Please keep it up !!

Absolute satisfaction. Very simple, very precise support. The problem was solved within 10 minutes

I had the pleasure of working with Cherry Xu from the CJ Dropshipping support team, and I am thoroughly impressed with her exceptional customer service. From the moment I reached out, Cherry was attentive, knowledgeable, and incredibly responsive. She patiently answered all of my questions, provided clear and detailed explanations, and went above and beyond to ensure that my concerns were addressed promptly. Cherry's professionalism and commitment to helping her customers truly stand out, making my experience with CJ Dropshipping smooth and stress-free. I highly recommend Cherry Xu for her outstanding support and dedication to customer satisfaction.

I've been having a problem getting my orders processed and payment. I talked to the bank and tried Sam on CJ website. I had asked for assistance yesterday and got nowhere, But Today I had the pleasure of working with Bill SHI. Bill was extremely helpful and knowledgeable. I would recommend Bill to everybody. It took less than 5 minutes to get my orders processed and paid.

Cherry Xu is very helpful, always happy to help and provide support.

Based on my experiences, I do NOT recommend this app.
I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately.

Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks.

When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping.

Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

Dealing with agents like Billy have made my experience very pleasin with CJ, my previous agent was also amazing and went out of his way to give me the best prices and experience

Having great experience with CJ so far.

Especially the account manager Shinco Zhao is great, answers all the queries in a great manner.

Good service.

Outstanding Service at CJ Dropshipping – Thanks to Chico Lai!

I've had a great experience with CJ Dropshipping, largely due to their excellent customer support. A special thanks to Chico Lai, who resolved a major issue for me with professionalism and speed. His dedication made a significant positive impact on my business. Highly recommend CJ Dropshipping for anyone in need of a reliable dropshipping service. Chico, you’re a star!

Quality of the products are amazing, fast shipping and best customer support