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Great app with excellent service and fast agents! Luna is my agent and she is very helpfup with everything. Wonderful app for beginners!
Fast shipping, good dropshipping service. The customer support is really helpful and replies very fast.
Cheria has been respecially helpful and reliable regarding a number of problems and inquiries that I had.
“Layla long” ON THE DROPSHIPPING MY WONDERFUL MANAGER, HE ANSWERS VERY FAST AND HELP ME FIND MY NICHE PRODUCTS, I AM VERY SATISFIED very good
Do NOT, I repeat, DO NOT use this app if you want your store to stay afloat. I've had 3 refunds dealing with this supplier. Also, I had a customer purchase an item. I bought the item and it took over 3 weeks to get a legitimate answer about where the package was. They ended up telling me that the shipping price had risen, after I purchased and waited for 3 weeks, and that I needed to pay the extra to receive it. How am I going to tell my customer that she needed to pay more after the fact. It's stupid, inconvenient and will have you looking like a scam. Don't do it. Communication is delayed because customer service doesn't have answers. I'm so disappointed. I'm removing all the products I have connected as we speak. Such a terrible experience after I repeatedly gave it a chance.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
had very good support helping me with my doubts , specially my agent Lea Zhang. she was really fast attending me
Bonne application et centre de logistique de dropshiping ..Idéal pour sortir du modèle Alliexpres ..Des agents très réactif et disponible en particulier la charmante Zoey qui ma donné entière satisfaction .
Je ne peux que recommander cette application
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!
Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have any problems, please do not hesitate to submit a ticket, send an email to support@cjdropshipping.com or contact our online support. We'd love to help you grow your business and thanks for your patience.
Great support on determining preodering inventory; determining how to make decisions between China and US warehouses. Really appreciate the help.
Very satisfied with my agent Crystal, easy to communicate and fast replys, very helpful in all this process 10/10 :)
Great service, convenient, fast delivery, good service.
A special thank you to the support manager Collin Shao who helped me with my questions
Thank you for your feedback! Your approval is our motivation.