Avaliações (9.718)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 16 de setembro de 2021

On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond.. ...

Iaunna's Bridal
Estados Unidos
Aproximadamente 2 anos usando o app
CJDropshipping deixou uma resposta 17 de setembro de 2021

Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for ...

Data de edição: 28 de fevereiro de 2022

Initially, I was extremely satisfied with their service. Items were shipped within 3 business days and tracking information reflected products that were on their way to the customer. In just this week alone, CJ has shipped products to the wrong customers (twice). An order has been processing since Jan. 22, and they are unsure if it has processed, or will process. Not to mention tracking ...

In The Buzz
Estados Unidos
Quase 2 anos usando o app
CJDropshipping deixou uma resposta 24 de setembro de 2021

Thank you for your feedback! your approval is our motivation.

Data de edição: 26 de maio de 2023

I must revise my previous review as it heavily relies on the agent assigned to me. I have conducted numerous transactions through CJ, involving substantial amounts of money, but the treatment I received afterwards was abysmal. After being assigned a new agent, my experience has been nothing short of a headache. Dispute replies take an excruciatingly long time, sometimes weeks, to receive any ...

strivingo.com
Estados Unidos
Quase 2 anos usando o app
Data de edição: 25 de fevereiro de 2021

The CJ drop ship service itself is maybe very good. But I don't think I'll ever know. The complexity of using the app to simply add products to your store is terrible. It is not easy as with Eprolo or Oberlo. There are no clear explanations of what needs to be done & there are various, seemingly unnecessary options as well, which makes it even more confusing. For eg there are 3 different screens ...

Shhh...
Austrália
Quase 2 anos usando o app
1 de abril de 2022

1) They're out of touch with their shipping center. They receive notice...often 2+ weeks after you order- that your items are oversized. Half the time they don't even reach out to you to let you know, until weeks go by and you haven't received your items yet. 2) When they are oversized, what you're charged one day differs from the next. You would think they would have shipping streamlined, so ...

Peace is Earned
Estados Unidos
Quase 2 anos usando o app
CJDropshipping deixou uma resposta 2 de abril de 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...

29 de janeiro de 2023

terrible service they have fake 6-11 days usa fast shipping it's basically just 15-25 days epacket shipping but they charge extra for fake fast shipping

Zmaal
Estados Unidos
Mais de 1 ano usando o app
CJDropshipping deixou uma resposta 29 de janeiro de 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

11 de dezembro de 2021

The only reason I HAVE to use cjdropshipping is because AliExpress in banned in India. If you can use the latter however, don't mind switching, ever. You cannot talk to the manufacturers directly, and not all the agents available know what they're talking about. In fact, if you don't reply for 10 mins in chatbox because they told you to wait, conversation is closed automatically. It's pathetic ...

MyPaperPandaShop
Índia
Quase 2 anos usando o app
CJDropshipping deixou uma resposta 13 de janeiro de 2022

Sorry for the late reply. Regarding your problems, 1. We're planning to allow to contact the supplier when the product is listed by the supplier not by CJ; 2. If your agent ...

Data de edição: 17 de fevereiro de 2024

AWFULL AND USELESS SUPPORT!

Had an order fullfilled via CJ, oder was refused by carrier and sent back to CJ. Asked CJ about the reason for that -> Ticked opened on Feb 08. 2024. Had several chats with the support then, everytime a different person, every time I was tould to wait. Today is Feb. 17. 2024. CJ still have no idea what went wrong with the shipment. I have more orders for the same items ...

Turtlback - The Urban Minimalist
Alemanha
Quase 2 anos usando o app
CJDropshipping deixou uma resposta 24 de abril de 2022

Thank you for your feedback! Your approval is our motivation.

17 de junho de 2020

I did not get any help from CJ. When I create my store at Shopify ( shop416.com) I have to move my domain to Shopify and i lost my email access as provider change. and Shopify does not have emaill service system. CJ automation block me constantly to ask to verify email. They should have system using AI to understand the issue. Now i can not access even having shopify store.

shop416.com
Canadá
Quase 2 anos usando o app
CJDropshipping deixou uma resposta 17 de junho de 2020

Sincere sorry for your bad experience. You can contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to ...

Data de edição: 8 de abril de 2023

So far, I don’t have much good to say here. I am very seriously considering dumping CJ's

I joined CJ Dropshipping because I was having a lot of issues with another supplier. Unfortunately, I am having more issues with CJ
s than I did with the other supplier. Problem after problem. Difficult to get a reply because they stick you with one agent and say, "I'll leave a message for ..."

I asked CJ is ...

Sporty Types
Nova Zelândia
Mais de 1 ano usando o app
CJDropshipping deixou uma resposta 5 de março de 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...