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I found the customer support offered by Connie, Ruth and Jolie Zhu,Angel Li very helpful, they helped me a lot to understand the products well and explained some mechanisms of CJ that I didn't know, thank you very much Connie, Ruth and Jolie Zhu, Angel Li
Cj Dropshipping is just perfect, Amelia Lin is a great agent always here to help me and find solutions when commun ecom problems are facing. I recommand 100%.
I’m incredibly grateful for the outstanding support I received from Ken, my advisor at the fulfillment center. Recently, I needed assistance with an issue, and Ken stepped in with remarkable speed and efficiency. His knowledge, professionalism, and commitment to excellence made a for me challenging situation very easy. Thanks to his proactive approach, everything was resolved smoothly and promptly. I couldn’t be more satisfied with the experience. Thank you, Ken.
Connie was Amazing on helping me with product information and help so I can get a product listed :)
love working with them as a beginner. easy and fast customer support. specially the agent that's assigned to me. Thanks Bin Han!
Chloe Zhang is fantastic to work with - very helpful! Highly reccomend
Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer.
Not fast - very slow. Lost my trust and deleted all products and removed the app.
Kaycee Chen is my supplier and was extremely helpful with solving my problems in a timely manner. Nothing but a great service/team at CJ.
10/10
Very good customer support with Grace. Gladly again. You are accompanied by action and advice at Cj.
The support from Rami Wu was excellent. The issues I had were related to how Tiktok handled the order. Rami stepped through the order to a successful completion.