CJdropshipping: Much Faster

Product Sourcing concept seems great on CJ Dropshipping. In terms of customer support Mr Caesar Feng was very responsive & helpful.

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

I did not get any help from CJ. When I create my store at Shopify ( shop416.com) I have to move my domain to Shopify and i lost my email access as provider change. and Shopify does not have emaill service system. CJ automation block me constantly to ask to verify email. They should have system using AI to understand the issue. Now i can not access even having shopify store.

CJDrop offers fast service, plenty of products and variants to choose from, and a large library of resources for new business owners to get started. Zoey Zheng helped me figure out how to manage my Queue and Listed products. She provided screenshots and pointers to help me navigate through CJDrop quickly and gets straight to the point.

My agent is Sylvia, she is an enthusiastic person and responding to my questions effectively. Highly recommend others to try CJ service!

A convenient platform for dropshipping beginners, procurement process is slow. Had an experience before X'mas that the order status was stuck at 'processing' for many days, eventually it couldn't be fulfilled due to out of stock. Hence I'd suggest users to check stock availability with CJ prior to placing the order because the system is not sychronized with suppliers.
I'm revising this review rating from one star to three stars (6/10) because the agent was sincere and keen to help.

PS: Avoid using Paypal as payment method if your store is selling generic products. PayPal has been restricting accounts, holding users' funds for 180 days without warnings nor specific reasons, can't refund to a customer who paid via PayPal.

Thank you dear for a Good service, and I appreciate your efforts and your kind behavior, And thank you again.

Erica Zhang is a really good agent and has helped me out multiple times with no issues!

Cristina Chen is very good helps alot with my questions and is very kind. Cristina Chen is helping me to understand how cj works.

It was ok for a while, but in the past months their support became non-existent. The app has lots of bugs and technical issues, they often add some high extra cost for shipping (after sitting on the package for 3 weeks) so you have no choice but pay or refund the costumer. They sending wrong/smaller/cheaper product, while the description is clear about the sizes, but still they refuse to refund other than the partial cost, even after my customer clearly don't want the wrong item. Site connection, connected products randomly lost and when you ask for help they often answering in a condescending way in chats, without any intention to help.