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Very good service, I needed help with understanding the basic of suppliers, and orders. Alan has helped me through.
Connie and Flo Ma really do a great job. They help as best and as fast as they can. I'm really happy to have such good contacts.
Excellent shipping times & Product Quality.
The customer service is outstanding. My Agent is Lori Wu, and she does an amazing job!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
Great Service and had a great experience with Bin Han who found all theaters I was looking for to add to my shop. Great service and fast too. Thanks again!
You are assigned with an agent, who in my case is Summer, and has been very helpful. I recommend
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Thank you very much to Ken Yang who was able to solve my problem quickly. I will definitely work with this person in the future.
Really a very strong support. I have written to the Ken two days via WhatsApp. Super fast responses and always had a solution.
CJDropshipping really changed the game for me. My agent Bin Han has always been there to help me across my journey, Cant thank him enough :)
I would definitely recommend CJ to anyone in ecommerce.
I spoke to Danielle and she helped me solve a small problem. She was very kind and friendly :)
She was one of the best assistants I've ever talked to.
It's a bit of a learning curve setting everything up but overall my experience so far has been very good. Customer service is also fast and my agent Bin Han has answered all my questions pretty much immediately. I also ordered a variety of items to check on the shipping/processing times, and they were within their estimated range. They were packaged well and came without the shipping prices/receipt which is what you'd need for drop shipping. Just a few other things to mention...
- I have not tried other drop shipping providers and my site is not live at the time of writing this.
- The product prices when you buy directly on the CJ site are in USD and you don't see that on the checkout and the invoice doesn't mention it either. (only figured that out after looking at the price difference on my bank statement. I live in Canada)
- Check multiple sources on google (reverse image search) for product reviews before listing them to ensure the quality. There is a place for people to leave reviews on the CJ site, but for less popular products there are sometimes few to none.