Avaliações (8.982)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
12 de janeiro de 2024

The shipping service is not good at all. No contact made to correct the issues. I will not use this platform again. Beware of their after service!

Mirror Youth
Estados Unidos
4 meses usando o app
22 de setembro de 2021

Worst dropshipping app, they get out of stock for your orders, they can remove any item from their site without even informing and you can ruin your business if you get so many order for that product which they remove. Their agent don't reply on time, and they need a huge time in fullfilling the orders also. They have some shipping options, which are worst then AliExpress, and don't deliver the item in even 3-4 months. Also they rarely refund for any order even if it is there Mistake, and for the orders for which they have to refund, they just take a lot of time to refund it. I will not recommended anyone to use this app, you must use EPROLO Dropshipping app instead this which is a lot better than this CJ dropshipping. You will make your life a lot easier by using Eprolo dropshipping app.

Magicartz
Estados Unidos
7 meses usando o app
CJDropshipping deixou uma resposta 23 de setembro de 2021

Hi, we're so sorry for the trouble caused to you. For any problems, you can send a message to our chatroom (https://chat.cjdropshipping.com/#/newChat) or send an email to support@cjdropshipping.com for help. Thank you for your patience.

9 de dezembro de 2023

They say much faster. But it is much slow. I am writing this after 13th days and they still could not deliver my order yet. My customer is behind me for the order. They don't have control over the logistic, no tracking update after one week also. Even customer care on chat never provide me a proper detail on it nor my private agent Gina Ge who never answered my queries nor she never tried to connect with me. Each and every day new agents reply on whatsapp. I am not at all satisfied with their service. It's not at all suitable for India. Don't go with this guys. It's a trap. My orders are struck after one update that is "Shipment handed over for line haul/ delivery" and no further update. They provided local courier contact details, mobile is switched off, landline no answer, e-mail no response. This is there value to customers. Never recommended.

Skmeico
Índia
6 meses usando o app
1 de setembro de 2022

don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!

all 4 home
Israel
7 meses usando o app
CJDropshipping deixou uma resposta 1 de setembro de 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

11 de janeiro de 2023

rubbish app guys run . they are not tracking inventory and prices . they keep telling its not possible i can upload chat proves . its waste of time. wnt even give 1 star
9 sales i made out 9 i had to refund 8 customers cuz cj says item has been discontinued and wouldnt update on app and no synce with factories rubbish rubbish rubbish

Mary Amber
Reino Unido
6 meses usando o app
CJDropshipping deixou uma resposta 12 de janeiro de 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

15 de junho de 2020

CJ is doing a terrible job during difficult times like COVID19. I have 100+ packages which are not delivered for 2 months already. I understand the pandemic is causing delays but CJ is not doing anything about solving this problem! They are just blaming the freight forwarder SF Express. What a fraud! Must act like an international company and resolve the problem instead of saying "wait patiently". Terrible!!!

Neat and Handy
Estados Unidos
6 meses usando o app
CJDropshipping deixou uma resposta 15 de junho de 2020

Sincere sorry for your bad experience. Please contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

10 de setembro de 2022

Ovarated affffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Quinta
Suécia
6 meses usando o app
CJDropshipping deixou uma resposta 12 de setembro de 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

Data de edição: 21 de março de 2020

I have been using CJDropshipping for about 4 months now and I have yet to have any of my orders I place whether for me or my customers get delivered by their suggested time. I'm actually still waiting on orders that were placed earlier this year due to the fact that they lost the orders. They didn't even try to tell me this too, I had to message them several times to find out after I noticed my tracking number was not being updated. At least one order did make it to the customer but again not by the suggested time on their site. Even after I paid extra for USPS shipping. CJdroppshing does have several great features you can make use of but if they cant get their shipping time right I don't see how anyone can scale with them.

Mac Real Studios
Estados Unidos
6 meses usando o app
CJDropshipping deixou uma resposta 21 de março de 2020

We are so sorry for that. We have talked with your agent who will contact you soon.

15 de fevereiro de 2022

TOTAL SCAM BE CAREFUL !! Be aware that all positive feedbacks here are FAKE. Before each order they send you a message asking to add a review on Shopify. THEY STOLE MY MONEY. I paid for a big order and 40 days after it was not shipped. I asked why, and they told me I had to pay 100$ additional fees. And the following day they just blocked my account and stole my money. I never got a refund and never received what I have paid for. Hopefully, I opened many chargeback with my bank and they will soon be very surprised. My advice : NEVER BUY ON CJ !!! AT SOME POINT THEY WILL STOLE YOUR MONEY. There is a very good alternative : find an agent on Alibaba. It’s less expensive with better shipping fees and delays, and Alibaba will protect your money. Don’t trust feedback there, they are all FAKE and I reported this to Shopify.

Aman Jewellery
França
5 meses usando o app
CJDropshipping deixou uma resposta 15 de fevereiro de 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

Data de edição: 22 de julho de 2021

I wish I can give a 0 star review. I mentioned Eric was helpful before, but after being helpful for 1 day and asking a favour from me to leave a 5 star review here, he has been absent for several days. (i guess he's really enjoying his days off) His backup colleagues are UNWILLING to help at all, they keep saying they will find his email for me but never did. I asked to switch for another "dedicated" agent. Here comes Leanne whatsapping me. She's able to be responsive, but when being asked to do sth, she is never willing to work. ^^ In the end? I have to refund my customer, just cause they failed to update the stock feed on their site, and ALSO failed to inform me even after I have raised my concern for the stocks. (she's unwilling to check the stocks' availability) I thought to give them another go and found a new product. AGAIN, when I asked about some details of the product. She failed to contact the supplier. It has been the 4th day, and still she couldn't find the supplier. lol I wonder how hard could it be to get in touch with someone these days! Sayonara CJdropshipping!

Another Palette
Hong Kong, RAE da China
5 meses usando o app
CJDropshipping deixou uma resposta 30 de maio de 2021

Thank you for your feedback! Your approval is our motivation.