Recensioner (9 340)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
4 maj 2021

the customer service at cjdropshipping is amazing!!! I had a small issue and they helped fix in 5 mins. highly recommend!! Plus the shipping time is much faster then aliexpress!

EmpowrWear
USA
5 månader användning av appen
CJDropshipping svarade 5 maj 2021

Thank you for your feedback! Your approval is our motivation.

24 november 2022

Products could use more description but customer support staff are very helpful! Thank you to Zoey Zheng for all her help.

My Little Playtime
Australien
5 månader användning av appen
17 juli 2023

Ryan Chan always answered my questions and handle my request efficiently! He has so much patience and really easy to communicate with.

Caveliving
Hongkong SAR
5 månader användning av appen
5 juli 2021

CJ dropping is great in terms of shipping. Hugo Hu who is our support representative at CJ Dropshipping is indeed an absolute great with his service whose responses and actions are faster when contacted for any help. They even source products that are not available on their platform upon request. CON: This is in regard to processing time delays from what they actually mention for each product on their product page. Everytime an order is placed, we had to contact the support representative, to get it processed for delivery in their normal processing time. This may be a deterrent if many orders are to be placed. We hope CJ dropshipping will improve this by processing orders within their regular processing times mentioned for their products and without being contacted for each order. We hope to update this review later in 4 to 6 months with more stars and good customer experience.

Helsey Quintoe
USA
5 månader användning av appen
CJDropshipping svarade 5 juli 2021

Thank you for your feedback! Your approval is our motivation.

16 mars 2023

Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!

Mugchic
Australien
5 månader användning av appen
31 december 2020

Is a good app for dropshipping business start up .Makes dropshipping more systematic and more easier.

Soul Many Things
USA
5 månader användning av appen
CJDropshipping svarade 4 januari 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

1 april 2023

Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day

Sporty-Human
Frankrike
5 månader användning av appen
29 december 2020

So far for me CJ is the Best Dropshipping, it’s really easy to use, good choice for new drop shippers. And I have my helpful agent Frank Shi always standby, thanks a lot to him.

eeooonline
USA
4 månader användning av appen
CJDropshipping svarade 29 december 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

9 februari 2023

A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.

I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.

Shopzarr
Storbritannien
4 månader användning av appen
27 april 2023

So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10

RinseToShine
Storbritannien
4 månader användning av appen