CJdropshipping: Much Faster

A long time ago I think they were good. Now as my new business is taking off. They magically remove variations with no notice, then do not update the inventory, or customer service you get passed around. Nobody reads anything just have you repeat everything. If they don't send an item they ultimately send an item that they deemed close but not exactly. How am I to replicate that sale assuming the client is even ok with not getting what they specifically wanted? It takes days to ship out even as you pay extra for shipping. I mean they lose nothing really. Our brands are on the line and people are expecting a certain level of service which they do not even provide. Complete unreliability and I can not work like this. I just can't describe it in a way that follows the terms and conditions of how I feel about my interactions with this company. I lost sleep, and couldn't go to bed so I can stay up and deal with this, my anxiety was through the roof, and my frustration level was 1000 percent. How can you literally remove a variation from stock and then not tell me? That happened when a customer purchased it, I got them to agree to a different variant, and guess what it was out of stock too. Then they showed me pictures of acceptable substitutes then sent something different.

Quick warning to anyone considering CJ Dropshipping:

They’re awful.

Used them during my testing phase

Asked them for a picture of the product I sourced and they told me not to worry that it was all good

Placed around 300 orders before moving onto an agent

Turns out they sourced a different product than what I specifically requested

That product ended up harming one of my customers. I literally could’ve gotten SUED but my customer was super nice

I tell them I want a refund for the incorrect sourcing and they tell me they sourced a better option than what I asked for...

It was a night and day difference between the 2 products, and they literally tried telling me it was the same product. After arguing they then tried saying it was better quality than the one I asked for (clearly)

They didn’t want to refund me for any of the other incorrect orders so they only refunded me the 1 order that hurt the customer

Weeks go by, that product ends up breaking for 10-15 other customers

I ask for a refund and send them proof with screenshots and get...

no refunds. no money back. nothing.

They’re super shady the way they do business. Instead of refunding me a few hundred bucks they would rather argue for days and take no action, saying they’re doing what’s best for me lol

They really have some nerve to try to tell you you’re in the wrong instead of owning up to their mistakes

Spent around $1500 on those orders that ended up being something I didn’t ask for

TLDR: CJ sourced an incorrect product that ended up hurting a customer and breaking for many others. Yet, they never refunded me.

If someone from CJ replies to this saying they tried to help: COMPLETE BS
I spent so much time trying to work out a fair deal and they did not care. I spent so much time dealing with these issues and orders and they only refunded me 1! So ridiculous. I bet many of the reviews on here are paid

Save your time, money, and energy and go elsewhere.

One last note: Processing times were taking around 20 days. Just processing. Shipping times were 35-45 days

the worst website i ever used in my business system is not done well as well you always will pay more for your order even for small product they will tell you its over weight and let you pay 100s of dollers extra for shipping so its a ripping off system that will show you cheep shipping then you will be ending up paying 100s extra for shipping and you will start losing customers and your business will start making loses

Worst experience ever. They're scammers, do not use. They blocked my account for trying to cancel orders. I can't even talk to an agent cause my account has been blocked. Now I'm out 5,000 dollars because of these scammers. DO NOT USE!

deserves 0 stars, worse app ever don't ruin your business with this app, they have no organization, and change the price of the product after I sold them so I had to cancel all the orders. never again........

CJdropshipping has very poor shipping service. I have placed an order 20 days ago and the estimated delivery time was 6 - 10 days. after 20 days of placing the order. I received a CJ ticket today saying that they do not have these colors. I have placed another order for 6 - 10 days delivery and after 8 days of placing the order. The order is still not shipped after 8 days. very disappointed. This will damage my customer service and my customers. Do not buy from Cjdropshipping

This platform is awful I have been in business for 20+ years have never had an issue until I add this drop ship platform all the customer who buy the products that come from this platform are complaining and giving my bad reviews and when I contacted PayPal, they then blocked my account, and I am unable to check on my customers orders, unless I with draw my case with PayPal and that was told to me by the platform(CJ shipping)

worst source ever. I would rather use aliexpress than working with this kind of supplier. They sent all my products without any protection and do not accept my refund for damaged goods. Moreover, they still not ship my package after 14 days processing. The first and last time working with .

zero stars would be a better option worst app ever. Customer service knows nothing, takes 6 days to process an order, tracking numbers are useless. Agents never answer chat or emails. I never had one order go through without issues. my update since march 31 orders still not delivered and no refund in sight. Complete nightmare dealing with these idiots stay far away and these 5-star reviews for them are completely fake.

So, everything started really well until my customer receive the products.. And guess what, I made a thank you card, the thank you card wasn't on the packaging. The bubble colomuns wasn't on the packaging as well. To sum up half of my packaging was sent to my customers. Hope their logistic becomes better in the future but so far ..