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They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I am about to create a dropshipping shop and i have Chandy Chen as a agent and she is very available and kind. She answer at all my question it's really cool to work with her
I used this app for my store. Thanks the agent Frank Ye. They provide professional service and fulfillment.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Very good supplier app, no problems yet. Only thing to change would be the design of the website and I would give it 5 stars!
Thank you Leah for helping me very kindly and clearing my all querries. I liked the way you explained.
Thanks Mary Li. Clear answers and speed in reactions. Thanks. I have appriciated and for this reason i recommand
To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better
Christina Chen always does a great job assisting me. My only issue is that I would prefer to really have 1 go-to agent as opposed to having to use the chat because I don't always get the answer I need from other agents.
CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.
Thanks to Stella for resolving my queries and handling the payment glitch for my orders. Was very patient and accommodating to my requests :)
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!