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I recently had the pleasure of working with Bonnie from CJ Dropshipping, and I must say, the experience was exceptional. From the very beginning, Bonnie demonstrated an impressive level of professionalism and dedication to ensuring my needs were met.
Bonnie's communication skills are top-notch; she was always prompt in her responses and provided clear and concise information. Whenever I had questions or concerns, Bonnie addressed them with patience and expertise, making the entire process smooth and stress-free.
They have superior customer service compared to other DSers in my experience. When I need to find something I can just message my agent Leah and she finds me exactly what I need and quickly.
I've been working with Irena, one of the customer success managers, and she has been wonderful and quick to respond. The attention to detail is great and it's so much easier to navigate the platform with her help. The drop shipping orders get picked very fast, and they offer fast shipping options to the US as well.
I had a very pleasant and informative interaction with Zoey Zheng. She was able to get me all the information I needed quickly and she was very helpful.
Merci à Zoey qui m'a répondu super rapidement à toutes mes questions et avec patience elle m'a expliqué ce qui n'allait pas. Maintenant tout va bien.
I am new to CJ Dropshipping and needed assistance with an order. I was quickly assisted by Connie with no waiting time. Step by step she patiently showed me how to fix my order problem and process it. The service was great and now I won't hesitate to reach out again.
We have been working with CJ for one year and we were able to scale our business and offer many more products than we could previously. Our account manager Anthony has done a good job on solving any issues that we have had come up and we hope to continue work smoothly in the future. Anthony and team have been great and responsive
Royce Zhang and his team at CJ DropShipping did a Great Job solving my Design Button software problem for my P.O.D. product on my Shopify store. I have been using CJ DropShipping for a short time and Royce helped educate me with some ordering & setup issues I had being a rookie with this platform. Thanks again Royce, I appreciate your Help!
Great customer support from Harvey
Harvey Zhang is the best agent I've ever worked with! His dedication, professionalism, and attention to detail are unmatched. Harvey consistently goes above and beyond to ensure his clients are satisfied. Highly recommend!