CJdropshipping: Much Faster

Zoey was quick in getting my answer to my question. Cj is doing a great Job!

Thanks Carman, you always present for assistance

I recommend Whalen

Good customer service, Bin Han is very friendly and helpful in helping me whenever I have a problem and questions

Joean Gu is great to work with—very friendly and quick to take care of any requests, making sure everything is sorted out without delay.

I'm very pleased with CJDropshipping. I've been working with CJ over the last year and even if there were minor problems, the Agents at CJ always made sure to deliver the best possible outcome. Agents like Timothy Zan or Garrison Wong are always fast responding and the product sourcing is a blessing. Overall I'm really satisfied.

I asked for assistance with an order that I had handled badly and the operator (Billy Shi) was immediately available, professional and managed to resolve everything in a very short time. I am truly satisfied with CJdropshipping. I highly recommend it

i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.

Thank Miya for your support. really appreciate your quick understanding and solving matters.

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.