CJdropshipping: Much Faster

Their print-on-demand (POD) products listings are a complete disaster—I added over 40 products to my store, but when I made a real purchase, it was a disaster. The product listing on their website showed two-side engraving. After making the purchase, they sent me a ticket saying they only accept one-side engraving. I reluctantly agreed, provided the details, and requested a draft preview. It's been 6 days, and my order hasn't moved or even received a preview. If they can't handle this, I fear what would happen if I sold more. This is completely unacceptable and could devastate my business.

Ken supports me so well. Even with the custom packaging. Their services are so good.

I had some issues with an order but fortunately miss Mango really saved my day! She was very nice and solved my issue quickly!!

PLEASE AVOID AT ALL COSTS!!! They are very dishonest and don't care about your business. I have tried them again over the years and this is my last time using them.

They are very dishonest and will ABSOLUTELY ruin your business. I have paid for orders. I contacted my agent to get an update as my orders still had not shipped after 5 days. He informed me that they recently had to redeliver the correct product due to wrong product delivery so I have to wait 5 days for them to receive and ship the items.

5 days later the orders still hadn't been shipped so I followed up. After the 5 days, they suddenly said my agent had called in sick and it would take another 2-3 days. Unbelievable!

I had to give refunds to my customers because no one wants to wait 20+ days for their package. And that's after I paid CJ for 6-10 day shipping.

Just horrible!

They should honestly be banned from Shopify before more ruin other people's businesses.

USE AT YOUR OWN RISK! (ps. the 5 star ratings are Fake! They are given in exchange for free coupons and most importantly are told they will lose their job if the review is not written)

I can't speak highly enough of my experience with CJ Dropshipping, and I have Miya Huang to thank for a large part of that!
The customer service provided by Miya is exceptional. a Sourcing request failed and she helped me inmediately to re-assign the request and look for a manufacturer!

I would like to thanks " JoyZhou" for the support he gave me. He has been so helpful and patient to find the right informations!

I chose Chloe Zhang and I am incredibly happy and satisfied with her as my agent! She answers all my questions in a matter of seconds and explains everything step by step if anything is unclear. She also contacts the production department directly with any questions and communicates the information directly! Super agent.

I had an excellent customer service experience with the tech support representative. They addressed all my concerns, providing step-by-step assistance and reference links for each issue. I didn’t have to wait long for help, and their informative approach left me impressed. After reading positive reviews, I wondered if they were genuine, but based on my personal experience, I can confirm that I received outstanding customer service.

I have had an exceptional experience working with Camilia Zhu from CJ Dropshipping. Her professionalism and dedication have been outstanding. Camilia consistently goes above and beyond to ensure smooth operations and timely delivery.

good customer support. Zoey really helped me in solving my query fast