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i realy like this platform! seems to be a serious platform committed to customer success. i love Cj dropshipping
A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.
I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.
I am very pleased with the help of agent Alan Yang, He handled my problem very professionally thank you so much :)
I had a problem with an new order and a problem with the SKU of the products, Violet helps me really quickly, awesome work, thanks so much.
The communication with Gina, the agent assigned to me, works smoothly and quickly via WhatsApp and she reliably ensures that my concerns are dealt with promptly.
All in all, I am satisfied with the service so far after 5 months of cooperation.
Thank you for your feedback! your approval is our motivation.
Great working with CJ and Sean my agent goes out of his way to help me fast and responsive. Well recommended
Thank you for your feedback! Your approval is our motivation.
We wanted to enquire about some informations regarding products sourcing process and Fionnula was there to help us and guide us through the process. She is very professional and details oriented.
Thanks to Bruce Lin for his help with my problem connecting my products on Shopify and CJdropshipping. Hopefully, I won't have this problem again.
I had an excellent customer support experience with Yana from CJ Dropshipping. Yana was not only prompt in her responses but also incredibly helpful in addressing all of my queries instantly. Her dedication to providing top-notch service made my interactions with CJ Dropshipping a breeze. Yana's responsiveness and knowledge left a lasting positive impression, and I truly appreciate her assistance. Thank you, Yana, for your outstanding support!
CJ dropshipping is by far the best fulfillment service I’ve worked with. Their customer service team is amazing and always there to help you out whenever you need them. I highly recommend working with them!