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The customer service is absolutely the top reason why I continue to do business with CJ. Susan has handled all my requests and has even presented opportunities. I feel very comfortable that all my needs as a small business will be taken care of. It would be a mistake not to use CJ as your sourcing platform, and request SUSAN!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My question was how to proceed with my first order on CJ from Shopify. The support representative responded in a professional and helpful way. Got done in minutes. Thanks to the CJ support team.
Great customer service. Fast replies and really easy and pleasant communication. I can highly recommend CJ!
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very nice support and perfect agents like Daisy Bao. Thank you very much ! With my orders I had a super connection to germany and with the delivery times I was very satisfied
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the best app ever. shipping time is less too. agent Catherine was really helpful. customer service is very good and professional.
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I have used their service for months. Their service is getting worse and ultimately unsatisfying lately. Their inventory update is chaotic and consistently reported out of stock against the web page's info. I have complained several times through the personal consultants, but no action taken. Unfortunately, I have imported a wide range of products from them, and I plan to quit it gradually, which takes time. For the new users, I suggest considering thoroughly before using CJ.
Hi dear, we are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. We will help you to double-check the process. Thank you for your understanding!
ADA is just the best she helped me through my issues with ease even when we got disconnected i was able to just ask for her and she connected right back with me and solved my issue
I appreciate the fast delivery times that Cj Dropshipping offers, their willingness to source products, and most importantly the assistance that I personally receive from Henry! He is quick to respond to attend my concerns and always offers solutions
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Here's where you start your journey. You could have some great success with it if you're serious. All kinds of services for free that you have to pay for elsewhere. Mind-blowing customer service with real dedication. I've got a great agent, Leo Wong. CJ is the real deal. Cj's a cool dude.
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Great experience overall with CjDropshipping.
Special thanks to Tinkle that is the most helpful agent that I had.
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