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Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!
Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have any problems, please do not hesitate to submit a ticket, send an email to support@cjdropshipping.com or contact our online support. We'd love to help you grow your business and thanks for your patience.
Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!
Thank you for your feedback! your approval is our motivation.
The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!
Worst every customer service. worst ever. they like to waste your time and do not care. they will lie on what they have in stock but in all reality it is at their suppliers warehouse not cj warehouse and it will take up to 5 days to get it to cj then another 3 days to get it shipped out and then another 15 days to get to your customer. scum bags lies. they never says this info on the product page. scums
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
I would recommend this app to everyone it’s easy to use access to all info you need and an excellent service on customer support thanks to @Christina online agent good service
Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.
I give this app zero stars. I would never recommend to anyone. They never update inventory stock and have screwed up so many of my orders.
Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. If you have doubts about the inventory, you can contact your agent for the latest status. Thank you for your patience.
Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!
Thank you for your feedback! Your approval is our motivation.
Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy
Funktioniert einfach nicht, man will sich anmelden aber man wird nur auf die Anmelde Seite geschickt und fertig. Egal was man anklickt es funktioniert nicht, mit Shopify verifizieren funktioniert auch nicht.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.