Recensioner (9 381)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
19 november 2023

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Jet Clean
Italien
Ungefär en månad användning av appen
18 maj 2021

Phoebus Wang. It's unbelievable! The best support in the world! He deserves to double his salary! He cares about clients like he's the CEO of CJ !! 5 STAR ⭐️⭐️⭐️⭐️⭐️

ghalert
Storbritannien
Ungefär en månad användning av appen
CJDropshipping svarade 18 maj 2021

Thank you for your feedback! Your approval is our motivation.

6 november 2023

I had a great experience with Sveta from CJDropshipping as a customer service agent. She was really professional, she knew a lot about their products and was super friendly. Sveta helped me a lot by answering all my questions and recommending product categories. I would definitely recommend them for their excellent customer service. ⭐⭐⭐⭐⭐

ITCEVOLUTION shop
Italien
Ungefär en månad användning av appen
22 oktober 2023

I just started my online business and came across Cj drop shipping. I must say that I’m really impressed. I had the pleasure of receiving assistance from YANA. I am very grateful. She has been incredibly attentive and responsive, taking the time to listen and understand the situation and promptly offer assistance. Thank you YANA. So far, big CJ drop shipping.

Abys Hair extensions & more
Italien
Ungefär en månad användning av appen
13 maj 2021

My agent Phoebus was really helpful and reactive:) He helped me quickly get all the information i needed!

PantouFish
Frankrike
Ungefär en månad användning av appen
CJDropshipping svarade 13 maj 2021

Thank you for your feedback! Your approval is our motivation.

19 juni 2023

I would like to express my sincere appreciation to CJ and, in particular, my assistant Estella for their promptness and understanding. Their responses were truly invaluable to me.

La Ptite Griffe
Réunion
Ungefär en månad användning av appen
14 juni 2023

Thank you very much Fionnula Wong for helping me
And for your quick response, your constant assistance, and your kind treatment
Best customer support agent ever!
Happy with my experience with you :)

J's Gadget Gallery
Malta
Ungefär en månad användning av appen
3 maj 2022

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Whisker Hut
USA
Mer än 3 år användning av appen
CJDropshipping svarade 4 maj 2022

Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.

26 oktober 2020

This app just amazing and the agent they gave is so helpful. I recommend it to everyone starting a dropshipping business

Jattihuppari
Finland
Ungefär en månad användning av appen
CJDropshipping svarade 26 oktober 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

29 juli 2023

I had an amazing experience with CJDropshipping on Shopify! Their Customer Service, especially Chandy Chen, was top-notch. The platform is user-friendly, and their product selection and quality are outstanding. Highly recommended!

Joolavi
Ukraina
Ungefär en månad användning av appen