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Was struggling to find some good products to sell but with CJ I have been able to find the latest trendy products to also discovering new ones. The site is also easy to navigate and I really like that they help source products that they don't have in their website yet.
I also love the support team, shout out to Leah my agent, I always get fast answers for my questions and product support, also great help finding products not available on CJ. Making it very easy to keep my store updated with the latest products.
CJ Dropshipping is perfect fulfillment app to start your dropshipping business. Wide range of products and great customer support. I receive exceptional service from my manager Lea Zhang in terms of custom product photos and videos, which I use to improve my ad creatives. Lea is always very fast and professional. And better ads mean more sales.
I am extremely satisfied with CJ and the service provided by my agent, "April". She has been incredibly helpful.
"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"
I was having issues with my first order from my Shopify store and Bonnie helped me with everything and eased my mind for all future orders I get. She showed my exactly what to do step-by-step so i do not have to worry about my future product and i can ensure my business will succeed through CJ. Thanks Bonnie!
I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.
Your hard work and commitment to customer satisfaction are truly commendable.
It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.
I've had a stellar experience with CJ Dropshipping since the outset of my store's journey. Its user-friendly design and organized interface make navigation a breeze. Whenever I've encountered doubts or issues, their Customer Support, especially Ken Yang, has been a beacon of clarity and assistance, ensuring all my concerns, like shipping details to Puerto Rico, are swiftly addressed. Their fulfillment services are top-notch, offering reliable and speedy deliveries. What sets CJ apart is the personalized customer care, with dedicated agents like Amy Huang who are always ready to assist with any inquiries, making the entire process smooth and efficient. Their competitive pricing and efficiency in sourcing new products have been invaluable. I'm truly impressed and satisfied with the level of service and support received from CJ Dropshipping.
And Chad Wen and Karen Jiang is specially helpful!! They are awesome!!
Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^
Jolie Zhu has been very patient, courteous, professional and prompt for all of my inquiries. I've been having severe issues with suppliers and manufacturers but Jolie help me resolve all the issues quickly before any escalations. Thank you..
My hard work is slowly but surely paying off since I can work with my new agent Loker Wang. His help was a huge improvement and he is going the extra mile for my business. Thanks a lot for the outstanding service.