CJdropshipping: Much Faster

Since beginning 2023 I started my store. Now October I went to do a test purchase on 10/13 and after logging into CJ the order was no where to be found. The order was automatically marked fulfilled in Shopify only to be not available in CJ. After 2 hours of trying to find the order, the wrong order was synced to the account from another app. In 5 minutes after un-susccessful attempts to get product synced to store after being told after 'listing' item you have to still 'connect' it to the store the correct order still was in 'Invalid order' spite being a CJ drop ship item. I decided to delete the account because the order could not be fulfilled through there wacky & overly complicated system. It shouldn't not have taken 2 hours of screen shots of the product I was trying to do a Test order on. The agents were unhelpful and incapable of resolving the problem. They only send you to FAq's instead of communicating because of there limited English and reading skills. I wasted 6 months and 2 hours, no more.

such a perfect and fast service, so friendly and helpful (Violet, thanks a lot for your help)

I had a great experience with the app and with Doria from as my customer service agent. She was really professional, answered immediately my questions, and was super friendly.I deffinitely recommend the app too.

Never had issues with CJ Dropshipping. Well-built app, connects with ease, and has fast shipping times. Special thanks to Rebecca from the support team.

so far i am very satisfied with CJ Dropshipping. Any matter, my agent Cherry Xu will help me immediately. Within a few minutes or even seconds I get an answer via Whatsapp. I couldn't imagine better service. to a good future :)

5-star! They help me solve my problem really fast! Thank you Bruce Lin&Zoey

The agency demonstrates professionalism and provides valuable support to store owners. I want to extend my sincere appreciation to Flo Ma, my support agent, for her assistance in securing favorable prices from suppliers. Considering this positive experience, I am contemplating a long-term collaboration.

I've just started my business into dropshipping and of course everything is new for me but Billy Shi, my customer service agent, helped me with everything! Just one text and everything is solved! Thank you for your help!

Leah Cheng helped me out quick and easy! I solved the problem I have been working on for days. Very sweet person!

Karen Jiang