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CJ always doing a joke service. A very unprofessional company, If you are looking for a good company to help you scale your business, don’t use CJ. You will have a lot of issues with your customers. CJ is not gonna ship your orders on time, even if you buy inventory. All shit... This my second time using Cj still the same shit. I bought over $2000.00 in Inventory in bulk with CJ, I place my orders it's been 10 days since CJ never ship my orders. Very bad company, they are not organized.
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Abby Lu and Roger Luo went above and beyond to support me. I am a beginner and It's great to see them supporting us. If you have a question, just ask and they will bend over backwards to fix it for you.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I have been using CJ Dropshipping and so far so good. The Agents can be very helpful when navigating the day to day bumps along the way. Abby Lu has been so helpful with solving any questions and making sure things run smoothly. Thank you so much Abby Lu
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Murphy was super helpful with my order. Got it resolved really quickly. I would highly recommend CJ Dropshipping.
Worst dropshopping supplier. U should refund items even if they don't have damage. I lost money to paypal because of you! The itwm is completely working and the customer wants a refund but they want to accept. Another dispute was customer asking to change item variant but they straight away said they can't. These 2 dispute are my first dispute i had with cj and so far they did not handle it well so i will not fulfill orders with them and would highly encourage other to not use them cause they will screw ur business during scaling. They're greedy, istead of building great connection with theirUsers, they want to jeopardize it by not accepting refund. A few dollar profit to u in exchange of users stopped working with u, a greedy move from the dispute team. Great website but worst dispute team. We are dropshippers but we are also your customer so u should accept refunds at all cost if you want us to keep working with u.
Hi BazeMovr, sorry for the inconvenience to you. You can return the item to our China warehouse and we will refund you after we receive it and confirm it works well. Basically, we may not accept disputes when the reason is you or your customer doesn't like it. We would like to suggest you make your refund and return policy based on our dispute policy here: https://cjdropshipping.com/dispute-policy.html If you have any other doubts, feel free to talk with our online agent or send emails to support@cjdropshipping.com
Vincy Xi does an excellent job and is truly dependable. Her reliability is unquestionable, making her a reliable asset. I can confidently vouch for her effectiveness. The most valuable asset in the realm of CJ Dropshipping!
Saturn is very nice and helpful customer service. Helped me to solve the issues with my orders and answers all my questions.
I really recommend this application. Thank you
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Great app and excellent customer service. They reply fast. My agent Alan Yang and the others always help. I needed help with two things today and Collin Shao helped me out quickly and provided me with answers to what I wanted to know in a fast and nice way.
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I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping
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The Team at CJ dropshipping is great, Saturn Wang, Leo, and Hedy Liu have all helped me whenever I have any issues. 5/5 stars