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I would like to specially thank Luna, my account agent, for the constant support she always provides and the professional assistance, great work!
To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better
Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.
Thanks so much to Zoey for being there to guide us through this process!
Fast response and help from Creda Li agent. I’m lucky to have her!
wonderful experience with CJdropshipping as a newbee here. Kris has been super helpful and always get back to me in no time!
I spoke with Foy Shelby today, Foy was super helpful and extremly patient in dealing with a listing concern I had with a order. I am grateful for Foy's assistance and willingness to help research and resolve my issue.
THANK YOU!! Estelle Zhou For you amazing help with making sure my orders were being fulfilled even when it had nothing to do with CJ! Estelle Zhou was able to walk me through what I needed to do to ensure it was done right! thank you
Started working with CJ only a few weeks ago but already very satisfied and impressed with the level of service that they provide. Always very quick responses, very reliable, and extremely helpful. As a starting dropshipper, you know you are not alone if you use CJ dropshipping. Definitely recommend! Special shoutout to Angel Li, an assistant that has helped me on numerous occasions. Very responsive, super competent and willing to help. My personal agent, Maxine He, is also an absolute star! Really enjoy our collaboration so far.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I am very impressed with the customer support I have gotten from Bruce Lin. All my question I had was resolved quickly and I'm very happy with thr responses I was given.
Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Cheria, who is very kind person and help me to find all information that I need.