CJdropshipping: Much Faster , 7,817 รีวิว

I wish I could start this off with the screenshot I took. I had a rep tell me there was no site to leave a review on. Lucky me I found one. Although I appreciate the cheap products for my customers you get what you pay for. Or I don't get it, I should say. I was given a refund (only through there wallet) not a refund to my actual account, for a product that I was told was in stock for a customer, just to be told 3 weeks later it is gone and my customer's second product, that I paid extra on to get it rushed, still after three weeks was never shipped. Getting the refund back is fine, but they put it in Their wallet not back in my account, and then made me pay extra to get my own money back!!! Trash I'm sorry. I know it's not the reps, it's the company. Just be cautious. This is another way for them to pay there people, skimming off the top of everyone's orders. Making you pay extra by saying they had to source the product somewhere else, just to later say the product is gone, and still keep your money. And keep your priority shipment money just to still send ONE product LATE TO THE PAYING CUSTOMERS. My customer still HAS NOT received her product. It is now Dec 2 and she ordered them Nov 13 2022. SMH

I had a bad experience from the beginning. Missing or inaccurate communication. I have received several requests for refunds from customers who have also spent 3-400 €, for faulty products. High shipping costs, really bad quality of the products I sold and really cheap packaging. I had requested the box and instructions in English, but they shipped products with all Chinese writing, so customers could not see the instructions. I was very patient with them, but I realized that in dropshipping you can't work with them, it is totally out of control and not customer satisfaction oriented. I will consider whether to use it just to make a private label after testing the products or abandon it.

I have used their service for months. Their service is getting worse and ultimately unsatisfying lately. Their inventory update is chaotic and consistently reported out of stock against the web page's info. I have complained several times through the personal consultants, but no action taken. Unfortunately, I have imported a wide range of products from them, and I plan to quit it gradually, which takes time. For the new users, I suggest considering thoroughly before using CJ.

CJdropshipping treats you like their purpose, Mary was professional, punctual with her response times. All my concerns and problems were solved. They reassure that you leave no doubt behind, I strongly recommend CJDropshipping- it really is an experience.

The best sourcing service ever used. CJdropshipping is really great. They are free and available 24/7. The delivery time is faster than Aliexpress and the overall value they are providing for the dropshipping business is amazing.

pas encore eu de résultat mais tout est compréhensible et les agents sont à l'écoute.large choix de produits et de personnalisation je recommande cj dropshipping

I worked with zoey and she was able to help me with my parcel deliveries in relation factory suppliers. Good service

Good service, Whalen helped me a lot with finding the right products. Amazing system and would really recommend

I want to give this platform 0 stars. This was my first time using the platform, and I thought their shipping would be faster than Aliexpress. However, I was mistaken. Let me explain the situation:

One of my customers placed an order for an item from the Cj Dropshipping manufacturer. At the time of the order, the inventory status wasn't updated, and it didn't indicate that the item was 'out of stock.'
A few days later, I believed I had successfully fulfilled the order, but I received a ticket informing me that the item was out of stock – and this was 10 days after the order was placed.

I started to inquire and tried to source the item using Cj Dropshipping. During the waiting process, some customer service representatives were genuinely helpful, but despite their assistance, nothing came of it, and 15 days had passed. At this point, I considered offering my customer a refund.

One customer service representative told me they had found an alternative and would ask the supplier to deliver it. However, they informed me that the supplier couldn't deliver just one piece of the item. By then, 20 days had gone by.

Throughout this process, I asked them to find the item on Aliexpress or even Taobao, and they promised they would. However, nothing happened. Now, I am searching for the same product on Taobao myself. I had to offer my customer a 50% discount on the product and cover the international shipping fee. It seems that Cj Dropshipping views itself as a "platform that combines many brands" and therefore doesn't take responsibility for out-of-stock products and their subsequent actions.

They didn't really care about if their actions will hurt your brand and the trust between you and your customers.

I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️