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Leah Cheng from customer service is polite, helpful and quick in assisting.
5 stars service
all good - my query was rapidly and efficiently solved
First time using this platform, and Im really new to this. But their service is exceptional. And Agent Charlie helps me a lot and gives me really practical suggestions for beginners like me. Really appreciate that.
LINCY is the best
I wanted to take a moment to express my utmost satisfaction and gratitude for the outstanding service provided by Lincy during my recent interaction with your customer care team.
Lincy's professionalism and dedication were evident from the beginning. She greeted me warmly and listened attentively to my concerns, demonstrating a deep understanding of the issues I faced. Her knowledge of your products and services was comprehensive, and she adeptly guided me through troubleshooting steps and solutions with clarity and patience.
What truly impressed me was Lincy's proactive approach to ensuring my satisfaction. She not only resolved my initial issue promptly but also took the time to follow up to ensure that everything continued to work smoothly. Her commitment to providing excellent customer service was evident throughout our interaction, making me feel valued and reassured as a customer.
In today's fast-paced and often impersonal customer service landscape, encountering someone like Lincy was refreshing. Her courteous demeanor, professionalism, and genuine concern for my needs left a lasting positive impression. I am confident that with representatives like Lincy, your company stands out for its commitment to customer care excellence.
Please extend my heartfelt thanks to Lincy for her exceptional service. She is undoubtedly an asset to your team and a prime example of what outstanding customer service looks like.
Very Good. My agent Flo helped me a lot with the communication and soucing stuff
Hi, I received prompt and friendly service from Zoey. Much appreciated, thank you.
Give Alen a raise! He has been a great agent! Highly recommend.
CJ as usual doing a top job with assisting customers. Rami Wu - thank for your assistance today!
When I first got into CJ it was very over whelming, but thanks to Kaycee Chen she made it much easier. Even when issues came up she was always there to help. I recently passed 100 orders on CJ and its all thanks to Kaycee. So grate full for her, she was quick to respond and even helped me when she wasn't feeling good. Thank you CJ and thank you Kaycee!!