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My agent is really helpful. However, the way CjDropshipping notified the change of shipping price is awful. They asked me to pay an extra of 39USD for my parcel, which leaves me no profit at this point. Got no option but to cancel the order. Very frustrating.
Thank you for your feedback! Your approval is our motivation.
After my last customer order is delivered I am deleting this app and not using this company again. I was excited about this company because they offer custom packaging with my company logo however the shipping and processing time is way to long I had my customers really upset it takes over a month just to get their order. It took over a week just to process my order then they sat there another 2 weeks before they were dispatched then my customers has to wait once it was shipped. I asked for help with the custom packaging and was not given clear information on how to order it or the process I spoke with at least 3 different agents so I ended up wasting money on packaging that I wont even use. Overall I didn't have a great experience with this company and wont be using them again.
You can find inventory status on the product page. Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency.
In some cases, when the supplier discontinued the product your customer ordered, our sourcing team will find a new supplier - if available, or we will inform you the product is out of stock and we will make refund of your payment.
You can have your private inventory at CJ warehouses to preorder inventory and prevent products from lack of stock:
https://cjdropshipping.com/article-details/174
I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way
Do not buy and deal with them before making sure of everything because they change things after ordering.. They also increase the price of things and ask for more money after purchasing
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Ada qiu on CJ dropshipping was a good help for me to my website. I recommand to use CJ dropshippinh in complement to shopify.
Phoebus is a very support guy. He helped me alot. Appreciated for his support and nice to talk to him.
Hello CJ Dropshipping Team,
I'd like to express my gratitude for the excellent customer service I've been receiving from Yuliya Chan.
Her friendliness, professionalism, and attention to detail have made every interaction with CJ Dropshipping a true pleasure. Her ability to meet my needs has exceeded my expectations and elevated your company's image.
Please convey my thanks to Yuliya. She is undoubtedly a great asset to the CJ Dropshipping team.
Kind Regards,
Marcio Landim
The customer support is excellent. Ada Qui sat patiently with me to help get the store up and running.
I am amazed how this guys handle the customer support, JUST AMAZING. What I've seen until now really impresses me. I am very happy to do business with you and hope we can maintain that nice and easy relationship for long term business! Again, great customer service and availability! <3
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
This app is pure business destroyer. People! be very aware I feel sorry when I see new users leaving positive reviews because CJ agent told them so. This app have an evil strategy to put pressure on new users for positive reviews. This app focus on pleasing new users till they open their store and get sales that the hell starts. I've tried all my best to inform shopify about their tactics and gave screenshots, Shopify said it's horrible and they are invastigating. I had their agent adding me in whatsapp begging me to remove facebook post about not processed order ( I wish I can show you screenshots guys) He told me I'm depressed because you left a negative post. he told me I will give you coupons if you remove it ( he never did and he ignored my messages after I deleted my post) He begged me to leave good reviews on shopify, trustpilot, facebook ... etc PEOPLE do not work with CJ!! I challenge you to find 1 real succesful story of anyone who worked with CJ. You will never find a real story about anyone who made good money with them NEVER!!
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.