整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年4月3日

The consultant is eager to resolve inquiries. They have enough knowledge about their work, so I could ask many thing to the Help Desk.
Prompt, expert, detail support is waiting you so that you can use this easy.

Smart Bay
韩国
4个月 人在使用应用
2024年3月19日

I would like to say, I am impresses with the customer service is. They really try to find a way for you to be successful and always friendly. I have been dealing with Carrol Tu recently and she has really went out of her way to help, even more then the customer service that have monthly fees I have tried in the past. Thank you CJ and Carrol , A++

OptimaOrigin
美国
2个月 人在使用应用
2024年4月12日

I had great support at the beginning from Leons and was really happy to solve any of my problems at the start while sourcing for new products. I think i am going to use that option with the chat further on. Thank you for helping me Leons!!!

LIORA FASHION
德国
大约1个月 人在使用应用
2024年3月25日

I'm quite satisfied with CJ Dropshipping overall. I had some issues at the beginning, but my agent (Whalen) resolved everything and took care of me as soon as he became aware of the problems. He fixed all my concerns in less than an hour (despite the time difference). Thanks again, Whalen.

Geishance
比利时
7个月 人在使用应用
2024年4月11日

It's my first time working with CJ, but I must say that the customer support is always there to help. Special mention to Bin Han for assisting me in ensuring the accuracy of the customer shipping addresses for my new orders and guiding me on how to synchronize them. She was so kind and friendly. Thank you very much!

Luvanda
墨西哥
大约1个月 人在使用应用
2024年3月12日

I've been using Cjdropshipping for a few months now for the most part customer service has been good. However, most often when I need to know something or have a question Leah Cheng has been extremely helpful on more than one occasion!

MyComfyRooms
美国
大约2个月 人在使用应用
2024年4月8日

Very happy with the help! Any problems they will be able to solve. Fast respond times and always very nice! recommended service! Thank you Chandy Chen all the help!

Norry-oslo
荷兰
3个月 人在使用应用
2024年4月1日

Whalen Zhu just helped me with a technical issue, via the live Chat support. He helped me with a simple screen problem in minutes that I had been trying to fix for a long time. I was very impressed - thank you CJ Dropshipping for providing excellent support. Thank you Whalen!

Mona Mae
美国
大约2个月 人在使用应用
2024年4月13日

Im working with CJ and Jolee my agent is always there for me and helps me a lot with my work!

Menoa
德国
大约1年 人在使用应用
2024年4月30日

Very good customer service, respond quickly and always looking for a way to help you with your questions and your doubts, I want to thank "Jolie" for helping me with a problem in my store, and also for helping me with a management for my new brand of clothes

Laura Lush
法国
大约2个月 人在使用应用