CJdropshipping: Much Faster

i had a great experience chatting with CRISTINA & SVETA. Chatting guidance was excellent and cooperative she help me a lot and solve my issue.

I'm only starting out, but so far CJdropshipping seems to have pretty robust tools and features. It's easy to search for products, though their 'search by image' feature could use a little work (it often returns a very limited number of items, or it's not the right match even though you can find the exact item on their site searching by keywords). But BEST OF ALL, their customer service response rate is extremely fast. For product sourcing, they will reply within a day (possibly even hours - I'm not at my computer 24 hours a day). You can also chat with a representative on demand as well. Eugenia Deng answered so many of my packaging questions I got embarrassed but she remained patient and helpful. When she didn't know a delivery schedule off the top of her head, she double checked with someone else and was able to give me a specific answer in minutes. Leah was also very prompt with helping me deal with shipping questions, and linked me to the correct resources. It's really great that I'm able to get answers so quickly via chat, despite being a beginner. I'd say that's even more important for beginners. I think I'm going to be very happy with CJ!

Very time I reach out to Lea for assistance she responses promptly and points me in the right direction. I truly appreciate her help and I am very impressed with her quick response.

I have been working with CJ since the beginning and I am very satisfied. My personal agent, Chandy Chen, is really great. I love working with her. She responds very quickly, answers all my questions and helps me solve problems. She is very committed and solution-oriented. She helps me to find products/factories if they are not yet available on CJ. She also actively informs me about changes etc. She does an absolutely great job. Thank you very much!

I highly recommend See Zhang as a customer support agent at CJ Dropshipping. Their exceptional support, combined with CJ Dropshipping's user-friendly platform, has been instrumental in our business growth and revenue increase. See Zhang's valuable advice has significantly contributed to our success, guiding us from minimal earnings to substantial growth. Their prompt responses and insightful guidance have truly made a difference for us.

I'm just starting out my dropshipping business and there's still a lot for me to learn but fortunately CJ Dropshipping has excellent customer service that is very responsive. The agent that helped me is LEAH and she solved my order processing issue within couple of minutes.

I recently had the pleasure of working with Ely at CJ Dropshipping, and I must say, the experience was nothing short of exceptional. From the moment I initiated contact, Ely displayed a level of professionalism and dedication that surpassed my expectations.

Ely's communication skills were outstanding. He promptly responded to all of my inquiries, addressing each concern with clarity and thoroughness. His ability to explain complex processes in a simple and understandable manner was truly impressive, making the entire collaboration smooth and effortless.

What truly set Ely apart was his unwavering commitment to customer satisfaction. He went above and beyond to ensure that my needs were met and that I was completely satisfied with the service provided. Ely demonstrated a genuine willingness to listen to my requirements and tailor solutions accordingly, which is a rare quality in today's fast-paced business world.

Moreover, Ely's expertise in dropshipping logistics was evident throughout our interaction. He guided me through the entire process with precision, offering valuable insights and recommendations along the way. Thanks to his expertise, I was able to navigate potential challenges seamlessly and achieve optimal results for my business.

In addition to his professional prowess, Ely's friendly demeanor and positive attitude made the collaboration truly enjoyable. He exuded enthusiasm and passion for his work, which was contagious and further solidified my confidence in his abilities.

Overall, I cannot recommend Ely at CJ Dropshipping highly enough. His dedication, expertise, and exceptional service have undoubtedly made a lasting impression on me. If you're looking for a reliable partner to support your dropshipping endeavors, look no further than Ely. He is, without a doubt, a valuable asset to the CJ Dropshipping team.

Always great help provided by customers service! Quick reply's and help with al kind of issues. Leah is one of the latest customer service employees who provided me great help. But overal therw is always someone you can count on

Arina Dong is one of the customer support employees who has provided great service.

So far my experience with CJ has been nothing but amazing! I was confused on how to import my shopify orders but Angel was so helped with directing me to import my orders and also submit my payment. I appreciate the patience since I am new to this. We need more individuals like Angel to make this process smooth and less stressful.

"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."