CJdropshipping: Much Faster

I've been using the CJ Dropshipping app for some time now, and it has significantly streamlined my business operations. But what truly sets this platform apart is the exceptional customer service, particularly from my agent, Joean Gu. Joean has been an invaluable asset, consistently going above and beyond to assist with all of my requests. His professionalism and dedication are evident in every interaction. He not only responds promptly to my inquiries but also provides insightful suggestions that have greatly benefitted my business strategy. HIs kindness and patience make every conversation a pleasure, and her expertise in navigating the complexities of dropshipping is unparalleled. Joean's commitment to excellence is a shining example of the quality service CJ Dropshipping offers. I cannot recommend her and this app enough for anyone looking to enhance their dropshipping business.

It's my first time working with CJ, but I must say that the customer support is always there to help. Special mention to Bin Han for assisting me in ensuring the accuracy of the customer shipping addresses for my new orders and guiding me on how to synchronize them. She was so kind and friendly. Thank you very much!

CJdropshipping has provided me a great fulfilment service, very reliable. Customer service is also so really amazing as you get your own agent to help with everything. Also want to mention my Agent Stacey Ya who has been assisting me with my online store from sourcing products with what I specifically want. I am very please and happy with the care and help that we have received.

I recommend the app as it makes the job much simpler and more linear. Plus they have a fantastic customer service. I was supported by Garrison Wong who dedicated his time to me, directed me to the best solutions, was available, thorough, advised me in a professional manner and also provided me with links to tutorials to make my work even easier and more precise. Awesome!

I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing their issues and indicate that they are not aware of their issues.

I have already added about 500 items a few days ago and spent hours yesterday adding to queue a lot more. There is a glitch that doesn't let you do the following

1. List in bulk
2. List with the lowest shipping option
3. List with RRP correctly. The listings will display a price that causes you to lose money on a sale.
4. List correctly with your own set formula. The result price on Shopify is a miscalculation causing you a loss or a high price that will turn away customers.

Moreso, I cannot believe that they don't have a feature to change prices automatically for listed products (other companies do). So you have a flawed and glitched price setting feature that you can't even attempt to correct once your items are listed. You would have to delete everything and start from scratch, only to find yourself in that endless loop. They also make it hard for you to find out a total you'd be paying to decide whether to adjust the price of a product their price setting feature messed up. So all in all it's NOT user-friendly by any means.

Customer service has been addressed all issues specifically after I put in the time to elaborate. It's up to them whether they want to fix this and get back to me.

Very good help by Mrs Vita. Always there to answer my inquiries when needed. Really nice to work with you

the app so far has been great, a few people have helped stream line my experience and have had great customer service. one person in particular that has helped me a lot is Leah Cheng.

thanks so much Leah for having patience with me and helping me out

Cj Dropshipping App is great for fully automating my drop shipping process. My agent "Leila" is super helpful has added variants as well as negotiated private stock for me. When I get a sale on shopify, all I have to do is pay for bulk orders on cj website and everything is sent to my customer.

"Zoey" service is the best. I appreciate your help. Thank you

Got in contact with one of CJ Dropshipping agent Ashley Wu and she's been really helpful and guiding me to select the right products for my store. Looking forward to grow my business with this company. Good work all around