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Based on my experiences, I do NOT recommend this app.
I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately.
Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks.
When a large shipment was not delivered at all, customer service ...
Do not bother with this company, clearly their star rating is from fake reviews as there is no way they are getting this many genuine reviews, not only is their store super complicated to navigate, their customer service is horrendous. I had the unfortunate "pleasure" of dealing with them today and after rating a issue with the technical side of the app the customer service agent would only help ...
Worst customer service. The sourcing team will just waste your weeks and will not do anything the way you want, will keep providing irrelevant responses, and will just abuse you, continuously wasting time.
I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing ...
It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be ...
I canceled my subscription and uninstalled this app before the free trial ended because I did not like the setup of the entire app and it was useless trying to search for anything because the pages kept resetting. Really deserved zero stars but I couldn’t submit my review without marking one star. The app is a scam.
I ordered from CJ twice for my customers and both times it was not a good experience. The product listings and pictures CJ provides are just estimations of the general type of item your customer will get and there's no way to see if it's even in stock until after your customer orders and is already expecting a shipment. Meanwhile, the other dropshippers I use provide a smooth and fast experience ...
*UPDATE*
Here is a respond i got from customer support:
"We are very sorry that we received your negative review. We take this issue very seriously and realize that it has caused you inconvenience. We will strive to become better and bring a pleasant experience to more people.
If possible, I hope you can remove the negative review, as it is very meaningful to us. We really hope you can consider ...
PLEASE AVOID AT ALL COSTS!!! They are very dishonest and don't care about your business. I have tried them again over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I have paid for orders. I contacted my agent to get an update as my orders still had not shipped after 5 days. He informed me that they recently had to redeliver the ...
PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently ...