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Excellent customer service with Sveta. For a first contact with them, I am very satisfied
Great app with even a greater customer service, specifically from Lori Wu. Everyone should try this app!
We have been using CJ Dropshipping for 3 years now and we are satisfied with their services. Our dedicated agent Wendy is professionnal and helpful. We are having a good experience with CJ's team and hope it will continue this way in the future.
There is a lot of reasons why I chose to work with Cjdropshipping & the first one is the help I can get from Cj agents when I have issues. Special thanks to Bonnie who solved my order issues today. Thanks
//M from Sweden.
Zoey Zheng provided great service and helped me solve all my problems.
We are working with CJ dropshipping since we started our ecom business. The support is very good, flexible and always reachable. We want to thank our personal agent Tracy for always helping and trying her best to support us with all our questions and needs. We will be sticking to CJ in a long term and are happy to have this platform.
Thank you Simon Shen for such helpful and patient to answer my query. CJ is no doubt the very best support for all business partners.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
The best Dropshipping option I have found so far!! And it’s FREE, as it should be!! Product pricing is very competitive, shipping is quick, and my account rep Roger Lou is so helpful!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
CJDropshipping is very good! I have worked with them for about 3 years now. Special thanks to
my agent Mandy Lu, she has been a very helpful agent and her service is very professional.
Thank you Mandy Lu!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.
Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.