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Very difficult to get service. Items take forever to be processed. May be ok if you are ordering wholesale but dropship to customers i don't recommend. Made many sales that had to be refunded back to customer. And I'm just at a loss.
Very slow delivery. I have two customers still waiting for their items from Nov. 25, 2023. Ridiculous!!!!!!!!! My Shopify Store is going to go down with the amount of time it takes to ship and deliver to my customers. Thinking of dropping CJ for my store.
The shipping service is not good at all. No contact made to correct the issues. I will not use this platform again. Beware of their after service!
very unsatisfied with CJ dont deserve not a single star.cusotmer placed order 17JAN and on whats app they have told me customer order black color but only white available. Customer confirmed white color and on 20 JAN i asked for order status and on whatsapp agent told me i have to wait as order processing time is 3 to 5days and today 22/01/2024 after 5days they telling its completely out of stock. Pathetic. Their review section reply these are just autamed machines but in real they dont care at all
This dropshipping site turned out to be a complete disappointment. Let's start with the quality of the products - it was subpar, not matching the descriptions. Many items arrived damaged, and getting a refund became a real headache. The delivery times were significantly longer than stated, rendering my business less efficient.
The site also failed to provide adequate customer support. My inquiries about order statuses and refund issues went unanswered. The website interface is challenging to navigate, and product information is incredibly unclear.
In the end, I not only lost time but also money. I strongly advise avoiding this site if you're serious about pursuing dropshipping and building a sustainable business.
My expierence with agent Yori Lin wasn't good in my opinion.
The orders were sent too late and i got lots of complainmts and my PayPal blocked thanks to them.
I highle DO NOT RECOMMEND working with CJ Dropshipping.
this is my first time ever leaving a bad review on a shopify app... trash customer service. Literally every shopify app has good service but CJ is so expensive and customer service is awful
I paid for fast delivery but experienced delays due to internal issues, resulting in a delivery time of over 3 weeks and being compelled to accept it; I advise avoiding this dropshipping service.
I have been trying to access my account with no assistance.
stay away from cj. THEM SCAMMERS
They will never deliver. I have a bad experience with them.