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Had some questions using CJdropshipping involving adding items to my store. Sveta in customer service was very quick to answer my question help me understand what I needed to do. The ease of customer service is a good start in our experience with them and we hope it continues in the future.
We have been using cj for about a year and it has been an excellent experience they have assigned us two agents that have been with us the whole way providing us consistent consideration the whole way through. Thank you See Zhang, and Barry you guys have made this a smooth experience and with confidence we are glad to keep working with you and to have you as our agent specifically you See Zhang! Lets keep working on bringing one of the best stores the world has to offer thank you! Thank you my friend. Prosperity to you as well.
Billy Shi has been the most helpful, so I'm here to give her the recognition she deserves. She responds instantly with answers. I also want to share my honest experience with CJ so far. My favorite aspect of CJ is their excellent customer service. They respond immediately when you contact them. Additionally, there are no limitations on product imports. They promptly solve every question I have. You can connect any shop you want to sell your products for free, without the hidden ads like AutoDS.
CJ is the only platform that we come across that has huge catalogue of products. For every niche or season cj has products for everyone. "Lincy Cui" is the agent assigned to our account and she has been an immese help to us on updating our catalogue on regular basis and helped us alot in sourcing some urgent products whenever required to be delivered to some irate customers. All in all cj dropshipping is the platform one should definitely aim for their business.
I had an incredible experience with Leah from CJdropshipping's support team! She went above and beyond to assist me with my inquiries and ensured everything was resolved quickly. Her professionalism, patience, and knowledge really stood out. The platform itself is fantastic, with great products and reliable service, but the customer support, especially from Leah, makes it even better. Highly recommend CJdropshipping, and a special thank you to Leah for her outstanding help!
I want to take a moment to praise Agnes from CJ Dropshipping for her outstanding support. Her professionalism and quick responses have truly impressed me. Every time I had questions or needed assistance, she was immediately there to ensure everything went smoothly. Her friendly and helpful attitude made working with CJ Dropshipping a great experience. Thanks to Agnes, I always felt well taken care of. She is definitely an asset to the team!
Thank you so much for the excellent service!
The platform has been great. I'd like to give a special mention to the customer support team, particularly Anthony, for always providing prompt and helpful responses, usually within the same day or next. The new user interface is clean, easy to use, and makes the app more enjoyable overall.
I have been working with the platform for years now, and they have never let me down. Good sales service. Currently my agent Isabella is doing a great job, the best I have ever had. I hope to continue working with the entire CJ team.
The best service, whenever I need help I write to the chat and without much back and forth they immediately look for a solution which is implemented within minutes. I can definitely recommend Mr. Garrisson Wong, he was able to solve my problem in just a few messages :)
Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!