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I've been working with my agent Dolly for a while now and she's super helpfull, if I can't find a product she will always help, if I need a discount on my products she can also help with that which is great, I recommend CJ
I’ve had such a pleasant experience working with Irena at CJ Dropshipping. The process of me setting up my account and adding items to my site has been very seamless. I also was able to create custom packaging through them and Irena helped make the process very smooth for me. The communication has always been spot on and fast. I highly recommend using their platform for dropshipping!
Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.
Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!
Anthony is the best customer support agent I’ve had in China. I reccomend CJ for anyone out there, it’s the best. And not only do they have good products, good customer service
My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.
Been using CJ for over 2 years now and can never complain about anything. always the best experience. Highly recommended!
isabella is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.
I love cj and have been working with them for over a year now. I like how they work with speed and always try to give the best service. My agents, Joean Gu and Garrison Wong are really helpful and work hard to help the business succeed.
About Help:
I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle.
About CJ: Best of the best. Easy to find the "Help Consultant" and very nice!
I had an excellent experience.
Both are 5 out five stars
Thanks Lea.
Overall a very good service with my agent Krise Qi, I have been using CJ for several years now and I am very satisfied
Matt