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I am sole proprietor and start up. I do not know much and every steps I take is still a trial and error. However I find CJ Dropshipping easy to manage and sync through my Shopify shop. Also tested for order and the delivery was within 2 weeks ( Philippine market) also they have a working and easy to reach customer service people. Special thanks to miss Chandy Chen for the help and guidance. She made it easy and quick for me.
I've been using CJ for over a year now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Kaycee Chen, has been there with a quick and effective solution. The support I've received has been top-notch, and Kaycee's dedication has made every experience smooth and stress-free. I truly appreciate the reliability and professionalism of the service—they've never let me down.
Am very blown away with how amazing the customer service is - have had all my problems solved so quickly with perfect solutions, very happy
Eileen is an amazing CJ agent, very quick to help
I am extremely pleased with the service provided by Rebecca Lin from Cg dropshipping. Her responses were always quick and clear, making my experience so much smoother.
As a beginner in the dropshipping world, I find Cg dropshipping to be a great option. The platform offers a vast range of products that can be listed directly, which is very convenient.
However, it's important to mention that finding profitable products can be a bit challenging. Often, the price plus shipping costs come out higher than on Amazon. But with the right research and product selection, Cg dropshipping is definitely a valuable resource for newcomers like myself.
Thank you, Rebecca, for your excellent support!
I have been using CJ Dropshipping for a few months now, and i am very happy with my choice to use this platform. Till now i haven't had a single negative experience. Professionalism, kindness, and dedication of my personal agent Ashley have helped me overcome the initial uncertainties I had when starting out. Ashley is always quick to respond and continues to support me every step of the way. CJ offers top-notch customer service, a great and professional customer support team and hight level services.
Yesterday I had some problems adding a variant of a product already present on the store but with the help of Rami Wu I managed to turn everything around quickly and in a short time.
Thank you very much for the support Rami Wu
We have been using the app for 3 months now. It works great with Shopify. Everything is almost automatic.
In the beginning, there were problems with the setup because of the tax regulations and the import from China to Germany (IOSS procedure).
Together with the APP support and CJ support, we were able to solve this quickly.
Questions about the products, shipping options etc. are also answered promptly and professionally by CJ support. For certain products, special bundles have even been set up for us.
Especially personal supervisors helps a lot if you have no experience with the platform yet.
We would especially like to highlight John, who immediately clarifies questions about products or problems with shipping and also helps us with any other handling questions.
We can therefore only recommend the APP and working with CJ as a dropshipping company.
For even faster delivery times, even more products would have to be available in CJ's warehouses in Europe.
Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended!
Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.
I’m new to CJ but when ever I’ve needed help or assistance the advisor Jolie has been really helpful explains things clearly and guides you through it she has excellent customer service skills really good
Outstanding Service and Support by Harvey Zhang - Highly Recommended!
I have been working with Harvey Zhang as my agent on CJ Dropshipping, and I couldn’t be more pleased with his service. Harvey is extremely professional, responsive, and goes above and beyond to ensure that all of my needs are met. From sourcing products to resolving issues quickly, he always provides timely updates and excellent communication.