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Rami Wu was very helpful for clarity and information.
thery good agent and App
Your service was good
Very helpful. I was stuck trying to figure out how to lower my order turnaround because I have never place an order before and wanted to know more about the processing and shipping time, thanks to Arina Dong and Joean Gu who was able to help me.
جيد لكنه معقد نوعا ما ويفتقر الى اللغة العربية
My agent Fiona is always very helpful. Sometimes packages take a bit longer than usual to arrive but Fiona usually helps resolve any issues in a timely manner.
I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.
Thank you for your feedback! Your approval is our motivation.
The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.
the app works well. the cj team and the cj chat are fast. a big thank you goes to Skye who helps me to solve the problems of the activity. always available.
a tip: more languages for the mobile app Sissi from Italy
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Great Service! If there is something with my order, they get a solution asap.
Would be great if i get more Alerts, if my orders dont get out after 3 days