评论 (9,429)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
编辑时间:2023年2月7日

Really nonsense, it took more than 2 weeks to process my order. During that time, PayPal, Stripe, and Shopify Payment will suspend payment gateways or hold payouts for up to three months because buyers open disputes.

Alternatives Dropast, Zindrop, Spocket or go back to Aliexpress.

Update:All the 5-star reviews are fake. CJ has levels and high-level customers are their Gods. CJ behaves so abusively with beginner level customers that you can only get to another level by luck. CJ will just make sure to shut down your business, not intentionally but that's how their system is, and those idiots in customer service don't understand anything. CJ offered me coupons to remove this review, which I denied.

aShinyStar
法国
1年多 人在使用应用
CJDropshipping已回复 2023年2月2日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2022年3月18日

I am selling a product for 2 weeks and I just randomly was informed that this product isn’t available! None of the orders was sent out to customers. The inventory on the CJ’s product site says 80.0002 pieces are available which is obviously not true. I took a screenshot and wish I could upload it for proof!!
Not only is communication beyond frustrating the worst part is that it damages my business. All the customers who ordered were excited to get their product but guess what … it is not even available. Customers will never come back to my store when their experience it as terrible as this. The whole process is very unprofessional. It should be possible to give 0 stars because 1 star is already too much!

Skntight Beauty
德国
1年多 人在使用应用
CJDropshipping已回复 2022年3月20日

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

编辑时间:2021年4月19日

CJ always doing a joke service. A very unprofessional company, If you are looking for a good company to help you scale your business, don’t use CJ. You will have a lot of issues with your customers. CJ is not gonna ship your orders on time, even if you buy inventory. All shit... This my second time using Cj still the same shit. I bought over $2000.00 in Inventory in bulk with CJ, I place my orders it's been 10 days since CJ never ship my orders. Very bad company, they are not organized.

KREYFISH™
美国
1年多 人在使用应用
CJDropshipping已回复 2021年3月29日

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

编辑时间:2021年8月30日

Worst dropshopping supplier. U should refund items even if they don't have damage. I lost money to paypal because of you! The itwm is completely working and the customer wants a refund but they want to accept. Another dispute was customer asking to change item variant but they straight away said they can't. These 2 dispute are my first dispute i had with cj and so far they did not handle it well so i will not fulfill orders with them and would highly encourage other to not use them cause they will screw ur business during scaling. They're greedy, istead of building great connection with theirUsers, they want to jeopardize it by not accepting refund. A few dollar profit to u in exchange of users stopped working with u, a greedy move from the dispute team. Great website but worst dispute team. We are dropshippers but we are also your customer so u should accept refunds at all cost if you want us to keep working with u.

BaseMovr
菲律宾
1年多 人在使用应用
CJDropshipping已回复 2021年8月30日

Hi BazeMovr, sorry for the inconvenience to you. You can return the item to our China warehouse and we will refund you after we receive it and confirm it works well. Basically, we may not accept disputes when the reason is you or your customer doesn't like it. We would like to suggest you make your refund and return policy based on our dispute policy here: https://cjdropshipping.com/dispute-policy.html If you have any other doubts, feel free to talk with our online agent or send emails to support@cjdropshipping.com

2022年2月12日

CJ Droppshipping SUCKS big time!
I have orders that have been in the "processing" stage since January 25th, today is February 12th!!!! I've been chatting with customer service every night for weeks, and each time I get a different reason as to why my orders haven't been mailed. My customers are starting to ask for refunds now. Every day I get at least two emails requesting refunds from customers. CJ Droppshipping SUCKS big time!

Body Temple: Mind, Body, Soul
美国
大约1年 人在使用应用
CJDropshipping已回复 2022年2月14日

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

2022年9月27日

I'm not sure why CJDropshipping App received a star of 4.7. They are not able to comply with their order policy mentioned on their website (3-7 Days processing / 5-7 Shipping). When you checked with them, asked why the shipping is delayed, they will keep asking you to have a stock with them and explained their processing time (4-7 Days plus shipping) which is a clear cheating strategy. Shopify should check their partner policies and strictly implement those policy and even ban them to prevent using their App/services. We replaced our existing supplier due to this reason and they are worse than the first one.

R Smart eShop
阿拉伯联合酋长国
大约1年 人在使用应用
CJDropshipping已回复 2022年9月27日

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

2021年12月2日

Terrible platform. I've been using them since June 2021. The inventory listed on the site is not real. I sold over 30 units of a product that they ended up not having (even though the inventory stated they had over 9,000). It took them over a week to let me know they wouldn't be able to source a viable replacement product so I found another supplier. I've been trying to get refunded for over a month now and they are still withholding 15% of my money. It wasn't easy to get the other 85% either, I've had to contact my agent every single day for the last 30 days. Bad products, slow shipping, and no accountability. I promise you'll regret it in the long run.

Dog Owned
加拿大
大约1年 人在使用应用
CJDropshipping已回复 2021年12月6日

Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. Regarding the refund, our agent is helping to review the transaction details and get back to you. Please keep in touch with our agents. Thank you for your patience. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help.

编辑时间:2021年7月7日

I was very disappointed with the company’s communication and product search, and did not provide me with any help. I was quite disappointed with this.

SpireBuzz
美国
大约1年 人在使用应用
CJDropshipping已回复 2021年7月7日

Thank you for your feedback! Your approval is our motivation.

编辑时间:2021年12月3日

you know how you need to find a trustworthy supplier to not waste time micromanaging every single order? this company does the exact opposite. they work slow, aren't very capable and some agents are completely useless (won't reply to me in days). they constantly mess up and it's a nightmare to sort through everything so you're forced to provide refunds to your customers. they never take any accountability even when it's their mistake, i highly don't recommend this company to anyone.

Mochimisu
加拿大
大约1年 人在使用应用
CJDropshipping已回复 2021年12月6日

Hi Mochimisu, sorry for the inconvenience to you. You can submit a ticket or write to support@cjdropshipping.com and our agent will get back to you regarding your problems.

2022年7月13日

even though everything sound good and perfect but i will share my finding 1-order preparation and dispatch promised to be 2-3 days, am getting 10-15 days for dispatch ?? shipping is another thing 15-20 days .. we are talking about 30+ days from day of purchase ... 2- 50% of the order my client are doing .. i receive a msg after 2-3 days sorry item not available .. please accept a similar item .. -.- !! then they ask you if you want a refund .. ? but no one will refund your reliability and website trustworthy not sure how this is good for anyone ..

www.Pet-Care.me
阿拉伯联合酋长国
12个月 人在使用应用
CJDropshipping已回复 2022年7月13日

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.