评论 (8,040)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2020年7月14日

Love the customer service. From Joyce to Cole, both have been very fast in responding to me and very helpful as well.

Kiiwi Shop
斯洛文尼亚
24天 人在使用应用
CJDropshipping已回复 2020年7月14日

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

编辑时间:2024年2月17日

AWFULL AND USELESS SUPPORT!

Had an order fullfilled via CJ, oder was refused by carrier and sent back to CJ. Asked CJ about the reason for that -> Ticked opened on Feb 08. 2024. Had several chats with the support then, everytime a different person, every time I was tould to wait. Today is Feb. 17. 2024. CJ still have no idea what went wrong with the shipment. I have more orders for the same items in the mean time. Asked CJ what to do to avoid the same issue occuring again. Support says to wait, my agent "normally" will be back to work tomorrow...

I am speechless about ths one. I understand they have CNY and are low staffed, but having no advice after 9 DAYS !!! is absolutelyy NOT ACCEPTABLE

Turtlback - The Urban Minimalist
德国
接近2年 人在使用应用
CJDropshipping已回复 2022年4月24日

Thank you for your feedback! Your approval is our motivation.

2022年11月17日

Connie was really really helpful! The platform is great with 7-10 days shipping yo usa, quite fast for dropshipping.

SpeyeFinder
美国
23天 人在使用应用
2021年9月5日

Vanessa Ding did a wonderful job by responding to my needs promptly & kindly. This kind of service makes me confident to keep working with CjDropshipping.

Stellar Electrica
美国
23天 人在使用应用
CJDropshipping已回复 2021年9月5日

Thank you for your feedback! your approval is our motivation.

2023年1月27日

The Customer service is great. Michell luo helped me a lot. He answered extremely fast and solved all of my problems in a matter of minutes. The Dropshipping part is also very easy, and there is plenty of help.

FabulouStella
奥地利
23天 人在使用应用
2022年7月7日

Amazing service, I had a question about placing an order, and within literally seconds, Box Chen was in the chat and explained the issue to me, screenshots included. Problem solved immediately, very impressed.

The Asylum Emporium
美国
23天 人在使用应用
2021年4月23日

I recommend Ian Xue, very friendly and helpful. he does an excellent job and always finds solutions to our problems

FitStonK
英国
23天 人在使用应用
CJDropshipping已回复 2021年4月24日

Thank you for your feedback! Your approval is our motivation.

2021年5月19日

Product Sourcing concept seems great on CJ Dropshipping. In terms of customer support Mr Caesar Feng was very responsive & helpful.

BABA LINKS
英国
23天 人在使用应用
CJDropshipping已回复 2021年5月19日

Thank you for your feedback! Your approval is our motivation.

2023年2月23日

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

CozzyHomeUsa
立陶宛
23天 人在使用应用
2020年9月17日

My agent is Sylvia, she is an enthusiastic person and responding to my questions effectively. Highly recommend others to try CJ service!

Biligulu Shop
香港特别行政区
23天 人在使用应用
CJDropshipping已回复 2020年9月18日

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!