整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年3月10日

Perfect service of Cheria.
I Wish her as my personal agent of CJ
Perfect service and i’ll work a lot with her.

Imperial Shop
意大利
5天 人在使用应用
2022年12月20日

5 stars to Alina Liu. She is very helpful. Her response is very quick and much appreciated. I am glad they have this kind of customer support.

Sari Sari Shop
美国
5天 人在使用应用
2023年3月5日

Jesse is hands down one of the best customer service representatives I have ever had the pleasure of dealing with. I asked a lot of questions about CJ, but Jesse took the time to listen and address my needs. She was patient, and understanding, and made sure that I had all the information I needed to make an informed decision. I truly felt like I was her top priority and that She genuinely cared about my satisfaction.

rknives
巴基斯坦
5天 人在使用应用
2022年10月17日

Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.

MI-IE.de
德国
5天 人在使用应用
2021年6月9日

If a product sells out of your local warehouse, it wont update the stock feed to your site. It means that you can keep on selling the product only to then have to refund your customers.

readyto.shop
英国
5天 人在使用应用
2021年11月10日

I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business

DIVA MALL - Be Your Self !
阿拉伯联合酋长国
5天 人在使用应用
CJDropshipping已回复 2021年11月11日

Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping.com or contact our online support for help. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat We'd love to help you with your business.

编辑时间:2023年7月25日

I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.

A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored.

Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business.

I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping.

I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.

AiryArtifacts
德国
4天 人在使用应用
CJDropshipping已回复 2023年7月26日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年3月21日

My agent Remi helped me and made me feel more comfortable using this app. Thank you so much for this app!

Only Best
美国
5天 人在使用应用
2023年3月10日

Box Chen has done an amazing job helping me all day today! He makes me happy to use CJdropshipping.

WirelessMagCharger
美国
5天 人在使用应用
2023年7月11日

Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!

PawPrintPics
英国
4天 人在使用应用