CJdropshipping: Much Faster , 7,844 条评论
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Perfect service of Cheria.
I Wish her as my personal agent of CJ
Perfect service and i’ll work a lot with her.
5 stars to Alina Liu. She is very helpful. Her response is very quick and much appreciated. I am glad they have this kind of customer support.
Jesse is hands down one of the best customer service representatives I have ever had the pleasure of dealing with. I asked a lot of questions about CJ, but Jesse took the time to listen and address my needs. She was patient, and understanding, and made sure that I had all the information I needed to make an informed decision. I truly felt like I was her top priority and that She genuinely cared about my satisfaction.
Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.
If a product sells out of your local warehouse, it wont update the stock feed to your site. It means that you can keep on selling the product only to then have to refund your customers.
I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business
Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping.com or contact our online support for help. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat We'd love to help you with your business.
I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.
A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored.
Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business.
I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping.
I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
My agent Remi helped me and made me feel more comfortable using this app. Thank you so much for this app!
Box Chen has done an amazing job helping me all day today! He makes me happy to use CJdropshipping.
Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!