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I got excellent assistance from Box Chen, my issue was solved in less than 5 minutes, thanks!
Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended!
Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.
Great Support by "Alan Yang" . Understands my question, communicates well and respons quick!
5 Stars to "Box Chen", gives better and more helpful answers than hours of research on google
I’ve been working with CJ Dropshipping for a while now, and I must say it’s been an incredible experience. The platform is user-friendly, offers a wide range of products, and has consistently delivered high-quality items with timely shipping. What stands out the most, however, is the exceptional customer service.
I’d like to specifically mention Ms. Angel, who has been nothing short of amazing. Her professionalism, prompt responses, and dedication to resolving any issues make the entire process smooth and stress-free. She goes above and beyond to ensure that my business needs are met, and her support has been invaluable.
Thank you, CJ Dropshipping, and a special thanks to Ms. Angel for all the great work! Looking forward to continuing our partnership!
This review highlights both the platform and Ms. Angel's contribution to your positive experience.
CJdropshipping is a reliable and cost-effective platform to scale your Shopify store. And CJ's network and services are very extensive. Most important of CJ is their agents and July Chan has helped us source, ship, QC, and negotiate prices with suppliers for many of our dropshipping products. Thank you, July!
Exceptional Service and Customer Care
I had an outstanding experience with Ken from CJ. His quick and efficient service, combined with his ability to truly think along with the customer, sets a new standard in professionalism. Ken went above and beyond to ensure that my needs were met swiftly and thoroughly. More companies and individuals should take a page from his book when it comes to customer service. Highly recommended!
CJ dropshipping is an amazing service, highly recommend if you are looking into dropshipping! The customer service agent that helps me with all my orders and anything I need is Enid Dong, highly recommend him as well if you need any help with this app! He definitely made my experience 10000% easier and is so helpful with anything! Would definitely give this app 10 stars if I could!
We have been using the app for 3 months now. It works great with Shopify. Everything is almost automatic.
In the beginning, there were problems with the setup because of the tax regulations and the import from China to Germany (IOSS procedure).
Together with the APP support and CJ support, we were able to solve this quickly.
Questions about the products, shipping options etc. are also answered promptly and professionally by CJ support. For certain products, special bundles have even been set up for us.
Especially personal supervisors helps a lot if you have no experience with the platform yet.
We would especially like to highlight John, who immediately clarifies questions about products or problems with shipping and also helps us with any other handling questions.
We can therefore only recommend the APP and working with CJ as a dropshipping company.
For even faster delivery times, even more products would have to be available in CJ's warehouses in Europe.
I want to take a moment to commend the fantastic customer service I received from Sveta at CJ Dropshipping. She was not only knowledgeable but also incredibly patient in addressing my concerns. Sveta quickly resolved my issue, making the entire experience seamless and enjoyable. Her professionalism and expertise truly stood out, and I’m grateful for her assistance. Thank you, Sveta, for going above and beyond to help me!
I've been using CJ for over a year now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Kaycee Chen, has been there with a quick and effective solution. The support I've received has been top-notch, and Kaycee's dedication has made every experience smooth and stress-free. I truly appreciate the reliability and professionalism of the service—they've never let me down.