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Customer support and message response time is great. People behind the chat are great. I was having the problem in inquiring shipping and photos of product but BIANCA helped me so so much that I am in Ease now and Can easily decide what to do and she was so kind and generous to me and told me everything in minutes . Thank You CJ for such a great support and Thanks Bianca too
Ordered a couple of times, worked fine! Products are as in pictures, when one wasnt Brian helped me out and fixed it
Yuki is very helpful and responds quickly to messages. Yuki also helps her teammates in the sourcing dept to assist me with sourcing new products. Highly recommend.
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Billy is always there to help me. He always gets things done and makes the process super easy
Ada was amazing with her customer service. I had a bunch of questions and she answered all of them with quickly and helpfully. Excellent custom packaging options with a ton of product options. Best drop shipper out there.
I am so happy to have installed such an amazing dropshipping app like CJdropshipping. what a wonderful team it has, on time customer support and some other great behaviors and approches by them. Thank you so much CJdropshipping team for such an incredible work!!!!
A special thanks to Chloe Zhang for her unbelievable efforts!!!
One reason I prefer using CJ over other providers is their near instant customer support from their "agent" at literally any time I have asked a question. I'm in the US. Someone always answers quickly and they are very nice and helpful. This goes a long way because navigating these things can be tough when you are starting out. Highly recommend CJ. GOAT.
I am extremely pleased with the exceptional performance of Lavinia Liang as my supplier. Lavinia has consistently demonstrated professionalism, reliability, and a strong commitment to delivering top-notch service. Her prompt communication, attention to detail, and ability to source high-quality products have greatly contributed to the success of my business. Lavinia's expertise and dedication make her an invaluable partner. I highly recommend Lavinia Liang to anyone in need of a reliable and trustworthy supplier. Thank you, Lavinia, for your outstanding work!
I spoke with Mandy, and she was really helpful. Prompt response and guided me around. She also provided the right information to my questions. Highly recommend.
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Good customer support! Ruth is very helpful and nice to talk to, helped me solve the problem very fast. Recommended!