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Talisa Chou has been super helpfull in assisting me navigating my way around Cjdropshipping website. Thank you so very much for helping me!
Tinkle Chen help me when i needed help ASAP, my agent Mayya Wang is also really helpful she takes time to understand what i need. i LOVE this app! Only thing there is a crazy amount of Bugs!! Which makes me sad cause i really like this app.
Thank you for your feedback! Your approval is our motivation.
Alan Yang did an excellent job communicating with me the details of setting up my shipping account. Highly Recommended.
Thank you for your feedback! Your approval is our motivation.
I didn't expect this type of treatment. My support agent Ruth Ying is always friendly, ready to help and respond very fast. Thank you!
A Cj está me possibilitando um caminho imenso de oportunidade nesse meu começo como dropshipers. Com atendimento excepcional da Murphy Hu. Eu lhe agradeço imensamente pela dedicação e empenho em me manter nessa minha estrada de drop. Não e fácil pra quem está começando, há muitas dúvidas e medo de não conseguir tirar os planos do papel. E a Cj é que tem me engajado nessa trajetória. Com seu completo profissionalismo de serviço dedicado aos dropres.
Really easy to navigate through.
Very friendly and understanding customer service.
Thank you Diana for the warm responses and fast response.
WORST DROPSHIPPING AND UNETHICAL BUSINESS THEY ARE RUNNING. I AM SURPRISED HOW THEY ARE NOT SHUT DOWN. ORDERS TAKE OVER 10 DAYS PROCESSING AND THEY LIE ABOUT DISPATCHING THE ORDERS WHEN THE ORDERS ARE SITTING IN THEIR WAREHOUSE UNTIL YOU BRING IT UP AND SUBMIT A DISPUTE THEN THEY SHIP IT OUT AFTER 15-20 DAYS..SO IF YOU ARE LOOKING TO SKIP ALL THIS HEADACHE..PLEASE QUIT THEM NOW. OTHERWISE NO MATTER IF YOU HAVE BEEN DROPSHIPPING FOR A FEW MONTHS OR A FEW YRS IT WILL TAKE THEM ONLY A FEW DAYS TO RUIN YOUR BUSINESS
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Cj has great customer service and shipping times. What I like most is that they assign you a personal account manager. It's great having a point of contact when you are scaling.
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
Some of the shops on CJ are scam suppliers. When I brought this to CJs attention the deleted my account instead of resolving the issue.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Saturn was extremely helpful and very knowledgeable. She was able to help me with all my questions very quickly. Great service!