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I love this app. Easy to use, lots of options and great customer service. Thanks Peter Qi for great support.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Customer service is really quick to respond. I've communicated with Peter, Helen, and Abby, and all have been great! Update: shipping times would be the main problem I'm experiencing, so luckily I did not scale. Pretty much all of my complaints are about shipping as it takes quite long to update (yes, it's clearly listed on my site). Many packages are sitting at the destination airport for over a week with no update, and CJ isn't really able to provide any further info.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.
Thank you for your feedback! Your approval is our motivation.
The interface looks good, but they have too many bugs with manage inventory with Shopify. I spoke more than once with the support and explained that the inventory management is incorrect, for example, there is a product (SKU-CJJJCWGY03637) that managed by CJ in my Shopify store and it shows that the quantity is 9000, and on the CJ website it shows that there is 0 quantity that’s mean the CJ management inventory can let me sell a product that they don’t have !! I can’t rely on this service. They have big potential but I can’t trust them, and I spent too much time speaking with the support team without any fix.
Hi there, I just checked the product of SKU CJJJCWGY03637, inventory in Britain and US warehouse show 84 and 53, if you are having problems in syncing inventory on your shopify store, please find:
https://cjdropshipping.com/article-details/1347458099891539968
https://cjdropshipping.com/article-details/1347456552080117760
CJ customer support never ingnores any email sent to us to inquire, maybe your email has filtered our replies to your spam box.
cjdropshipping is the future of shopify. place your orders in 1 click, 24/7 support. I love this app it's much better than Aliexpress.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
reliable, great features, and really helpful in my business. i would really recommend this service. thank you
Thank you for your wrods. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Saturn is helpful and has nice customer service. I am new to this app but they seem to respond really quick with good english support.
Thank you for your feedback! Your approval is our motivation.
La página de cjdropshoping lleva días marcandome en la lista " lo sentimos no encontramos datos" Ya envié correos y no me han respondido Me gustaría saber si su página está fallando
Dear customer, if you have any questions about CJ, you could send an email to us. This is our contact way: support@cjdropshipping.com. We will reply to you. In addition, you could enter the chatting room to get help from your agent and she/he will fix your problem.
Feel free to consult an online agent in the chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat
My agent is really helpful. However, the way CjDropshipping notified the change of shipping price is awful. They asked me to pay an extra of 39USD for my parcel, which leaves me no profit at this point. Got no option but to cancel the order. Very frustrating.
Thank you for your feedback! Your approval is our motivation.
The best Dropshipping agent service I have used. They source your products super quick with a lower price and the support team is very responsive! Loved it so far!