整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年5月7日

Thank you Ruth for your help your the best

My Store
南非
编辑时间:2023年8月20日

DON'T USE Cj dropshipping !!

Unless u want 10 days handling times with an additional 10-20 days delivery times. Over a month for customers to receive orders.

Customer service won't care unless you're making over a million dollars in sales.

Use Zendrop instead.

beautybatty
美国
大约2个月 人在使用应用
2023年5月11日

The worst company to work with!!! If you order something they always open a tickets there is always something wrong by their side

Angelic Dazzle
英国
4个月 人在使用应用
CJDropshipping已回复 2023年5月11日

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年5月25日

My ebay account was suspended due to suspicious activity since I started using this app thank you cj commerce

Shopperlorian
美国
大约2个月 人在使用应用
CJDropshipping已回复 2023年5月28日

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年9月15日

Not good at all...it keeps my store authorization failed

Laquisha store❤
南非
4个月 人在使用应用
2023年7月11日

SCAM

no customer support
products dont ship
site doesnt work
its just a replicated alibaba page run by scammers

Now Alchemy
美国
5天 人在使用应用
CJDropshipping已回复 2023年7月13日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年8月8日

Evitate CJDropshipping, un disastro!
Un cliente ha effettuato l'acquisto di un prodotto tramite il mio shopify.
Il prodotto risultava in Stock per 40.000 items disponibili.
Bene, dopo aver pagato e 5 giorni di attesa mi arriva una mail dove vengo informato che il prodotto non è disponibile. Ho quindi dovuto parlare con l'assistenza di CJ (ci sono voluti altri 4 giorni) per arrivare a capire che sono disponibili altre versioni del prodotto e che il supplier non aggiorna le numeriche relative allo stock degli item.
Sto perdendo la fiducia del cliente per la loro incompetenza. Appena riesco a risolvere questo disastro di ordine procederò a cambiare totalmente ed ad abbandonare CjDropShipping, evitatelo vi fanno fallire!
Le recensioni di 5 stelle sono tutte fake.

Wooden Puzzle
意大利
3个月 人在使用应用
CJDropshipping已回复 2023年8月9日

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

编辑时间:2023年9月9日

Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!

APE'S HUT
罗马尼亚
4个月 人在使用应用
2022年5月3日

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Whisker Hut
美国
3年多 人在使用应用
CJDropshipping已回复 2022年5月4日

Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.

编辑时间:2021年12月11日

First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.

JEXIE
美国
2年多 人在使用应用
CJDropshipping已回复 2021年12月6日

Hi JEXIE, thanks for your feedback. Our agent will get back to you regarding the problems you mentioned. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help. Thank you for your patience.