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I had a very wonderful experience with CJ customer rep Pauling, I needed to fulfill an order and got things messed up and didn't know how to fix it and fulfill the order. I contacted CJ WhatsApp chat and got the much needed help from Pauling, very professional, knowledgeable and quick to respond to my messages. Thanks pauling for helping me fulfill this order! I definitely will recommend CJ.
Just started using CJ after having some difficulties with another platform. Leon has been very responsive and helpful! It's now become my go to platform for sourcing and finding new products.
Their support is amazing especially April who is always willing to help!
CJ dropshipping has been a great service doing around 50 orders a day on my Shopify store. Tab has been my agent for 3 months and takes care of a lot of my stock management issues , ordering from Chinese suppliers etc. given I don’t speak mandarin, he advocates on my behalf to get the price I’m looking for and checks to make sure the stock is of a high quality.
It’s a great service if you’re a serious dropshipper with a good product.
I can only recommend CJ. The support responds quickly and is very helpful. A big thank you to the great team at CJ, who are always there to help and advise me, no matter how trivial the question may be. Items are extremely easy to personalize and brand. There is no better dropshipping platform on the market.
Partnering with CJdropshipping has transformed my business, and I can't thank Eileen Qian enough for her exceptional support! Eileen has been amazing to work with—always responsive, knowledgeable, and consistently going the extra mile to ensure everything runs seamlessly. The platform is user-friendly, offering a wide selection of products and dependable shipping options. However, what really distinguishes CJdropshipping is their top-notch customer service, particularly with dedicated agents like Eileen who make you feel fully supported at every turn. I highly recommend them!
Steph Zhu one of the customer service agents helped me understand the intricacies of the logistics chain and how additional charges can show up after an order and why. She took the time to help me until I was satisfied and got the answers I wanted.
excellent app for using dropshipping, thanks to my agent I had perfect assistance. She is clear in everything and helps you in every way to make you understand something, she responds quickly. Ceci the best :)
I put the maximum rate cause it's not possible to put more than 5 stars. Literally help me out 6 hours straight. the only one is helping me, more than my personal agent... Please keep Connie Jin.
Have been using them for a little while. CJ is very professional, and Sabrina Liu has been very pro-active and of great help to support my goals!