CJdropshipping: Much Faster

I am very pleased with the services I receive from CJ regarding the product catalog. I highly recommend Fanny as an excellent customer care agent. She is highly professional and promptly resolves any product issues, providing quick solutions. I highly recommend CJdropshipping, and if you encounter any issues, please contact Fanny for exceptional service.

Perfect

Extremely disappointed with their lack of responsibility for undelivered orders, several problems at this level and no action taken even though I have been working with them for 3 years. My old agent was good, recently the service has deteriorated. Private inventory products disappear after about a year, on the grounds that they are "liquidated" without us even being reimbursed, not serious at all...

La livraison est en moyenne de 10 jour comme aliexpress maintenant ou temu, ou en rupture de stock alors que c'est toujours en stock cher eux, et cela, même si ou leur dit de mettre à jour leurs stocks, ou alors envoyé au bout de 9 jours.

Me revoilà pour indiquer que certains clients peuvent recevoir la commande avec des frais de douane demandés au client au moment de la réception, qui n'ont pas été payés par cjdroshipping, et lorsque l'on demande le remboursement de la commande auprès de cjdropshipping, car elle repart chez eux, sachez qu'il refuse de rembourser et de payer les frais de douane, qui correspondent au frais des articles arrivant hors UE, alors que c'est à eux de faire la bonne déclaration et de payer les frais que l'on paye lorsque l'on achète l'article chez eux. Donc, ils ne paient simplement pas les frais qu'il devrait payer, en grugeant et en espérant que ça passe. Et quand cette situation arrive, il encaisse l'argent, le client ne reçoit rien, et on rembourse le client en perte sèche, car ils ne veulent ni rembourser ni payer les frais de douane.

I've had an excellent experience with this service! Zoey was incredibly helpful and responsive, making the entire process smooth and stress-free. The app works perfectly with my Shopify store, and I couldn't be happier with the support I received. Highly recommend!

I am very happy so far. Leah went out of her way to help me with my order processing payment. Very kind and professional. As a new store owner I say first impressions last and so I am very impressed and looking forward to working with my agent Leah at CJ dropping. Thank you.

I have been working with CJ Agent Leons Liang and am extremely satisfied with his service. Leons is incredibly efficient, always replying to my queries promptly. Since we started collaborating, I haven't encountered any issues. His dedication and proactive approach have made a significant difference in my work. Leons is exceptionally reliable and always helpful, providing valuable advice and solutions. I highly recommend Leons Liang to anyone in need of a dependable and responsive agent. He's truly outstanding!

Yes I would recommend this app to many people because the service is excellent. Even when I had a technical problem. Your fast thinking employee Mr Garrison Wong help me through the drop shopping process to send your products to my online store. He was patient and helpful late night hours. Thank you CJ drop shipping.

CJdropshipping has the products, variations and services I need. All tutorials and help are available. It's easy to navigate for a beginner like me and especially with the support from Bin Han, a responsive and helpful agent, I can confidently make decisions. Hope to collaborate for long term with you guys.

After a while working together, I realise they're responsible and supportive. Just hope the dispute processing time can be faster to provide better after-sales experience for customers.

I am extremely satisfied with CJ and the service provided by my agent, Dolly. She has been incredibly reliable. I have been using CJ for more than 6 months, and the products are of good quality, and the customer service is excellent.