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The customer service is pretty nice and fast. My queries and doubts have been cleared out just in a few minutes. Thanks to Cherry Xu for being helpful and guiding me throughout the whole process.
Would recommend CJ to others as well for their dropshipping business.
As a recent graduate delving into the world of ecommerce for the first time, I was initially apprehensive. However, my experience with CJdropshipping has been nothing short of impressive. Their platform is user-friendly and intuitive, making it easy for newcomers like me to navigate.
My interaction with their representative, Mango, was particularly noteworthy. Mango was professional, knowledgeable, and incredibly helpful, providing prompt and detailed responses to all my queries. This level of customer service truly exemplifies CJdropshipping’s commitment to customer satisfaction.
However, I do hope to see improvements in their shipping prices in the future to make their services even more accessible.
I highly recommend CJdropshipping to anyone venturing into ecommerce. A well-deserved 5-star rating for their excellent service and quality products hopefully!
Keep up the great work, CJdropshipping, and a special shout-out to Mango for making my experience a memorable one!
your customer suppport is amazing. I am glad to work with you. I get instant reply whenever i text them. I also want thank Karen Jiang for her work.
Thank you Raymond for helping with my questions, the doubts I had about CJdropshipping were resolved! He is super helpful and is on top of everything. His attention to detail is incredible and he always responds quickly and resolves anything I need. He informs me of any requests from the shipping team and ensures that my orders are processed on time and without any problems. It really makes my life a lot easier!!!
I had issues importing my orders and contacted their 24/7 consultant support. Rami Wu was very quick to help me get the orders sorted out and was very attentive. I don't know of any other customer service that is as good as CJDroppshippings! Would highly recommend
I am writing this review specifically for our CJ agent Berry Gan. My fiance and I just started a new business and are new to CJ. Berry has been our agent since the beginning, and he is ALWAYS willing to help us with any questions we may have. We have been assisted by other agents, but Berry is literally the best agent for us. Many times we message Berry multiple times during the day, and he is always there with a positive attitude and patience willing to help us out. We are very lucky to have Berry as our CJ agent. We would give Berry Gan 1000 stars, but unfortunately, we can only give him 5. Thank you, Berry, for all you do!!!!
it is my first time to get agent help, and JoyZhou is able to deliever a very good experience to me. Thanks for your help, Joy.
I ordered from CJ twice for my customers and both times it was not a good experience. The product listings and pictures CJ provides are just estimations of the general type of item your customer will get and there's no way to see if it's even in stock until after your customer orders and is already expecting a shipment. Meanwhile, the other dropshippers I use provide a smooth and fast experience with decent quality products, and provide automated stock updates. I'm in the process of replacing all my CJ listings with ones from other dropshippers, even though it's more expensive. I do not recommend CJ at all. Save yourself the headache and stay away. The low prices are not worth the hassle.
I cannot express enough how thrilled I am with the outstanding service provided by JoyZhou at CJdropshipping. As someone venturing into private labeling, having a dedicated and knowledgeable agent like JoyZhou has made all the difference in my experience.
From the moment I began working with JoyZhou, she exhibited a remarkable level of professionalism and expertise in the private labeling process. Her attention to detail, clear communication, and proactive approach have truly set her apart. JoyZhou goes above and beyond to ensure that every step of the private labeling journey is smooth and successful.
Hello i am new to Shopify store so i needed guidance and i spoke to a kind customer support agent named Zack on the CJdropshipping, he was patient and helped me a lot with very good advice. i truly appreciate my experience here and hope to do business with this drop shippers moving forward. thank you very much...