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Grant Is an amazing agent and I highly suggest you use CJ. Customer support is great, and it takes just a couple seconds to get in touch with your agent!
I had some questions regarding IOSS, & processing orders, I reached out to them on WhatsApp and Zoey helped me out really well. Recommended app
One of the best customer service that could exist! Agent Svena is great! She solved me a bunch of problems i had.
I’m been using CJ Dropshipping from the beginning of my store. It is a very broad product based platform, which is very helpful, and even if the product you’re searching for is not on the platform you can still post a sourcing request. As I encounter problem, the customer service were very friendly and very effective on the time of replying my message and helping my issue, which makes it so much easier for store owner. I’ve been assign to this wonderful agent name Raymond, which based in China. Raymond is very friendly and helpful in the sense that even after he gave me the solution for that particular issue, Raymond went on further to provide more solutions for me the next day, which is an amazing effort from Raymond. I hope the relationship between my store and CJ Dropshipping stays strong, and bringing my store to the next step.
Cristina Chen was really helpful when I had questions about chinese new year. I understood her really well and im impressed with how good her customer service was
Great support. Especially Leila - she's a super agent!
Very fast
I recently had the pleasure of interacting with the customer service (Karen Jiang), and I must say, their service exceeded my expectations. From the moment I reached out for assistance, they were prompt, professional, and incredibly helpful
Connie was very helpful and quick
I recently switched to CJ from my previous fulfillment agency, which was a great decision. CJ is pretty fast and reliable. The automated shipping saves me a lot of time. My agent Chloe Zhang is super helpful, she answered all my questions and helped me out with things promptly.