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It has been a great experience so far, Bin Han was very helpful to get the information that I wanted for me. I have also previously dealt with Sita Cui and she was also very helpful.
CJdropshipping has competent staff ready to answer your queries as a beginner dropshipper too so they are a great place to start for any beginners
very unsatisfied with CJ dont deserve not a single star.cusotmer placed order 17JAN and on whats app they have told me customer order black color but only white available. Customer confirmed white color and on 20 JAN i asked for order status and on whatsapp agent told me i have to wait as order processing time is 3 to 5days and today 22/01/2024 after 5days they telling its completely out of stock. Pathetic. Their review section reply these are just autamed machines but in real they dont care at all
It was the first time I used CJ as a supplier and at the beginning I had some difficulty understanding how to manage the various operations. fortunately I met the customer assistant Jolie who guided me step by step. She was incredibly helpful and patient and above all quick in responding to all my requests. without her I would still be lost trying to figure out how to fulfill my first order hahah. special thanks to Jolie.
It's wonderful to hear that you had a great experience with Ashley Wu from CJDropshipping as your customer service agent. Having a professional and knowledgeable customer service representative can make a significant difference in your overall experience as a customer. It's great that Ashley was able to assist you with their products and provide friendly service. If you have any more questions or need further assistance, don't hesitate to reach out to her or CJDropshipping. Customer service plays a crucial role in ensuring a positive shopping experience, and it sounds like they're doing a great job
I am absolutely delighted with the service Grant has given me. From start to finish everything went smoothly and professionally and I have nothing but praise and appreciation for his outstanding performance.
Grant was not only extremely professional, but also extremely friendly and approachable.
A clear 5-star rating for Grant!
Alexis Wong, made me feel welcomed to dropshipping process and made my job easier.
Bin Han was vey helpful when I had multiple questions to ask. They was there to answer every question quick and professionally.
Had very great service from Ceci, she replied almost immediately and helped me with my questions perfectly! Thank you very much Ceci.
Honestly, The best app you can find to get products and grow your bussiness. They have 24*7 live chat support with real people and they are very helpful and understanding. Especially my support was Ashely Wu and she was very helpful. They have very less shipping time also which is convenient for everyone. And at the top of all "ITS FREE". I Really recommend this app to everyone who likes to grow their business and be succesful one day. Thanks a lot Ashely Wu
I recently had the pleasure of experiencing exceptional customer service from Bonnie Gu at CJDropshipping. Bonnie was not only professional but also displayed an impressive knowledge of the company's products, all while maintaining a wonderfully friendly demeanor.
From the very beginning of my interaction with Bonnie, it was evident that she prioritized my needs as a customer. Her patience and willingness to go the extra mile to assist me with my questions made my experience truly enjoyable.
Bonnie's expertise and dedication to customer satisfaction set her apart as a top-notch customer service agent. She demonstrated an incredible understanding of CJDropshipping's offerings, which was immensely helpful in addressing my inquiries.
In an era where great customer service can be rare, Bonnie Gu exemplifies what it means to provide exceptional support. Her personalized assistance has left a lasting and positive impression on me, and I have no doubt that she is a valuable asset to CJDropshipping.
I want to express my gratitude to Bonnie Gu for the outstanding customer service she provided. If you're seeking a customer service representative who is professional, knowledgeable, and friendly, I wholeheartedly recommend Bonnie for a stellar customer service experience. Thank you, Bonnie Gu, for making my experience with CJDropshipping memorable and enjoyable!