CJdropshipping: Much Faster

I'm very grateful to Kyning for his help; he was extremely professional and responded very quickly.

Gildan was very helpful and fast! I would 100% Recommend CJDropshipping if you're serious about ecommerce

Agent lumi is absolutely amazing. She helped me with listing my product as well as all other inquiries I had. Customer service is great. Thanks Lumi!

This is a fery plasent company special thanks to my agent miu. Se arange everything for me glad to have her as my agent

CJdropshipping is a fantastic platform. My agent, Kyning, recommended many best-selling products and helped me enrich my store! Five stars!

The platform has been experiencing frequent and persistent stockouts, yet continues to falsely update tracking numbers, leading to numerous customer order refunds and complaints. Many tracking numbers have never shown any tracking information, indicating completely fraudulent shipments. As a result, I have already personally compensated customers for a significant amount of money to compensate them and maintain the store's reputation, but they refuse to refund me. This has caused me a substantial financial loss.

Miki was super helpful and fast.

Ruth from the customer service team was very helpful and responsive. She answered my questions clearly and addressed my concerns, which made the process much easier. Her communication was professional and straightforward, and she made sure I understood how everything works.

Excellent support from Ruth. She was patient, clear, and helped resolve my issue efficiently. Very satisfied with the service. Highly recommended!

I had a great experience with customer service, especially with Alan. I asked stupid questions and he answered them without a problem :)

Thank you CS Connie Jin for patiently teaching me how to use the platform and helping me operate it smoothly.

great customer service

Amazing Dropshipping agent, nice products at good prices. The best thing about it is the staff, and the fact that real people are helping you live is truly fascinating. For example, Linda helped me by providing important information so I can start selling.

This app is great and good for all drop shippers especially them new ones it’s communication friendly and the. Agents like serill and Connie are a big help . I highly recommend

Since I am new to dropshipping, I have been working with Connie. She has helped me tremendously and I am grateful that there are people out there who take the time to explain and how with examples of how to manage their order. Thank you Connie for all you help.

Thank you for your kind service Elara

Great service from Connie Jin, and very patient with me and my stupid questions :)

Agent Billey has been excellent - responsive, and helpful in resolving issues.

Great help from Elara!

Dawnson is an absolute legend! Best agent I've ever worked with. He is extremely proactive, helps with custom branding and packaging, and solves problems before you even ask. If you want to scale your brand, Dawnson is the guy you need. 10/10.

Good service form Ruby Wang

Horrible app stay away, they are so un professional they have no clue what they're doing they cant fulfil orders, take hours to reply, live chat has no clue what they're talking about. STAY AWAY

NICE, EXCELLENT

I had great contact with Billy Shi, he helped me with my questions. He quickly gave the solutions I needed, I am happy with his help!

billy shi was very helpful, i was having problems navigating the site and he was quick to give me very helpful screen shots and i was able to resolve it in a few seconds,

Thanks so much for the help. Appreciate much.

I’m very satisfied with the service. Cara Zeng was extremely helpful, responsive, and professional throughout the whole process. Everything was handled smoothly and efficiently. Highly recommend!

Thank you to Leah, who helped me and answered all my questions.

Leah was extremely helpful and professional. She quickly understood my situation and made sure my order and custom packaging were handled correctly. Her communication was fast and clear, and she took care of everything smoothly. Really appreciate her support!

Outstanding service from start to finish. My agent Celine Mao was professional, responsive, and went above and beyond to make everything smooth and stress-free.

Mui is a very helpful and nice customer service

I am completely satisfied with CJ support team to resolving issues and better guidance , Like Miss Elara Liu .

Good platform. Jocelyn is very helpful and kind. Response-time is excellent. Strongly recommend her. She works in a solution-oriented and structured manner. In particular, my thanks go to her.

The customer service is amazing! Kyning helped me with several questions I had. I am new to CJ dropshipping and she answered all my many questions. She was very patient and kind throughout. Thanks so much!

so fast and excellent answering / so much thank you ....

Mr. Rare Fang was very helpful. He supported me step by step and helped me build my store for my business. Good support, I’m happy with it.

Excellent All-in-One Partner for New and Scaling Dropshippers

As a dropshipper, I’ve found CJdropshipping to be an essential partner for my store. Their platform is highly intuitive, making it easy to source products and sync them directly to my store with just a few clicks.

Key highlights for me:

Sourcing Requests: If I can’t find a product, their team finds it for me quickly, which is a huge competitive advantage.
Shipping & Warehousing: Their global warehouse network, especially the US-based fulfillment, provides the 3–7 day delivery times my customers expect.

Personal Support: Having a dedicated agent to help with order tracking and supplier questions makes the process much smoother than using AliExpress.

I highly recommend them to anyone looking for a reliable, no-subscription-fee fulfillment solution.

I want to highlight that Connie Jin from Customer Support was incredibly helpful and provided great information for my dropshipping business. To further enhance the professional experience, I suggest that Connie focuses on standard chat formatting, such as consistent capitalization at the start of sentences, proper spacing between words, and the correct use of special characters like periods and commas. These small adjustments in punctuation and structure would make her expert advice even easier to follow and ensure the high-quality support matches the professional standard of the platform.

Connie Jin is excellent, she has been the best agent I have worked with! She is fast, understands my requests and is really in depth with her answers.

Agent Connie handled my problem very well. I am very satisfied with her services.

LINDA BEST AGENT

great service from linda from support!

cant authorisee

Solid Platform with Great Support!

Agent Ken has been excellent - responsive, clear communication, and always helpful in resolving issues.

Excellent service! Farris has been a huge help in managing my store's orders. He is always quick to respond and the communication is always smooth and efficient.

CJ Dropshipping has been reliable for my business overall.
Agent Linda has been excellent - responsive, clear communication, and always helpful in resolving issues.

I had a issue with a customers order and shipping, i typed in the chat in CJ to get some help and Hugo instantly replied, i actually thought he was an ai bot but nope, real person and helped me sort my problem very quickly. Thanks Hugo :)