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I recently had the pleasure of experiencing an outstanding service provided by Talisa. Her attention to detail and commitment to ensuring a seamless resolution of the problem helped me a lot. Thank you
Must say that I am impressed with the CJ Dropshipping customer service. They are knowledgeable and helpful and most importantly always responding back to requests in good time. Especially Bruce Lin and Chloe Zhang whom I have dealt with have been extremely helpful. Good job so far!
Lavinia Liang on the C was amazing!!! she helped me with my issue and went above and beyond to help me!!!!
Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.
Chandy Chen was great assisting me navigate my order. Awesome expereince completing my order with CJ Dropshipping.
Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)
Linda from customer support was very fast in replying and very helpful with my request!
Recommended 100%
Great customer service support. They clarified all your questions and so cooperated.
Special thanks to Zoey. Even over WhatsApp, they have quick responses.
and for team members Cheria, and Cute for their patience and guidance. they solved all our doubts. They deserve more than 5 stars.
I would like to provide a detailed and well-deserved review for the customer support at Cj Dropshipping. Over the past few weeks, I had the pleasure of using their services, and I am absolutely delighted with the exceptional quality and efficiency provided to me by Fionnula and the entire team.
The customer support at Cj Dropshipping stands out for its excellent communication. From the very beginning, I was warmly welcomed and professionally assisted by Fionnula. She was always friendly, patient, and able to address all of my inquiries with competence. It was evident that she genuinely cared about my concerns and was committed to resolving my issues as quickly as possible.
Another aspect that makes the customer support at Cj Dropshipping outstanding is their quick response time. Whether I submitted an email inquiry or utilized the telephone support, my concerns were always promptly handled. Even during peak hours when I expected longer wait times, I was pleasantly surprised by how swiftly my requests were addressed. This demonstrates the team's high dedication and efficiency.
Furthermore, I would like to emphasize the customer support's solution-oriented approach. Regardless of the problem or inquiry I had, Fionnula and the team thoroughly examined the situation and devised creative solutions to meet my needs. They always presented various options for me to choose from, making me feel involved in the decision-making process and allowing me to find a suitable solution.
Another positive aspect is the expertise of Fionnula and her colleagues. They were all well-informed and possessed comprehensive knowledge about Cj Dropshipping's products and services. This bolstered my trust in the company and the services they offer. It was evident that the staff undergo regular training to stay up-to-date and provide the best possible support.
In conclusion, the customer support at Cj Dropshipping has delivered exemplary service. Fionnula and the entire team made me feel valued and important as a customer. Their quick response time and customer-centric approach exceeded my expectations.
I wholeheartedly recommend Cj Dropshipping's customer support and would like to express my sincere gratitude to Fionnula and the entire team for their excellent assistance. It is refreshing to experience a company that takes customer support seriously and places their customers at the forefront. I will gladly continue to use Cj Dropshipping's services and confidently recommend them to friends and colleagues. Keep up the excellent work!
An excellent app with very good customer support. Thanks to Linda Feng, for helping me out with my concerns!